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{{redirect|Verizon|its mobile network subsidiary|Verizon Wireless|its fiber-optic residential service|Verizon FiOS}}
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{{Use American English|date=August 2015}}
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{{Infobox company
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| name = Verizon Communications Inc.
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| former_name = Bell Atlantic Corporation (1983–2000)
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| logo = [[File:Verizon 2015 logo -vector.svg|200px]]
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| type = [[Public company|Public]]
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| traded_as = {{NYSE|VZ}}<br/>''[[Dow Jones Industrial Average|Dow Jones Industrial Average Component]]<br />[[S&P 500|S&P 500 Component]]''
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| foundation = {{start date and age|1983|10|7}}<br>(as Bell Atlantic Corporation)<ref>{{cite web|url=http://www.marketwatch.com/investing/stock/vz/profile |title=CBS MarketWatch profile, Verizon Communications, Inc |publisher=Marketwatch.com |date= |accessdate=2013-06-13}}</ref>
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| predecessor = [[AT&T Corporation|American Telephone and Telegraph Company]]
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| location = 1095 [[Avenue of the Americas]]<br/>[[New York City|New York]], [[New York|NY]] 10036<ref name= VerizonHQ> {{cite news|url=http://mobile.nytimes.com/2014/06/30/nyregion/verizon-to-return-to-its-former-midtown-tower-but-on-a-smaller-scale.html?referer=&_r=0|title=Verizon to Return to Its Former Midtown Tower, but on a Smaller Scale||author=Patrick Meehan|date=June 29, 2014|accessdate=October 5, 2015}}</ref>
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| key_people = [[Lowell McAdam]]<br/><small>(Chairman and CEO)</small>
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| industry = [[Telecommunication]]s
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| products = [[Landline|Fixed-line]] and [[Mobile phone|mobile telephony]], [[Broadband Internet access|broadband]] and fixed-line internet services, [[digital television]] and [[Telecommunications network|network]] services, and global [[Internet Protocol]] backbone network<ref name="Gallant">{{cite news |last=Gallant |first=John |date=May 13, 2013 |title=Verizon Enterprise chief: We're headed for cloud computing's A-list |url=http://www.networkworld.com/article/2165693/wireless/verizon-enterprise-chief--we-re-headed-for-cloud-computing-s-a-list.html |newspaper=[[Network World]] |location=[[Framingham, Massachusetts]] |publisher=Adam Dennison |accessdate=June 20, 2014}}</ref>
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| revenue = {{nowrap|{{increase}} [[United States dollar|US$]] 127.079 billion (2014)<ref name= 10K2013>[http://www.sec.gov/Archives/edgar/data/732712/000119312514073266/d622994d10k.htm Verizon Communications Inc. Form 10-K] Securities and Exchange Commission, February 24, 2014</ref>}}
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|operating_income = {{decrease}} US$ {{0|0}}19.599 billion (2014)<ref name= 10K2013/>
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|net_income = {{decrease}} US$ {{0|0}}9.625 billion (2014)<ref name= 10K2013/>
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|assets = {{decrease}} US$ 232.708 billion (2014)<ref name= 10K2013/>
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|equity = {{decrease}} US$ {{0|0}}13.676 billion (2014)<ref name= 10K2013/>
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|num_employees = 177,300 (2014)<ref name= 10K2013/>
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| parent =
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| divisions = [[Verizon New England]]<br/>[[New York Telephone|Verizon New York]]<br/>[[Diamond State Telephone|Verizon Delaware]]<br/>[[Verizon New Jersey]]<br/>[[Verizon Pennsylvania]]<br/>[[Verizon North]]<br/>[[C&P Telephone|Verizon Maryland]]<br/>Verizon Virginia<br/>[[Verizon California]]<br/>[[Verizon Wireless]]<br/>[[Verizon Fios]]
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| subsid = [[Verizon Wireless]]<br/>[[AOL]]<br/>[[Diamond State Telephone]]<br/>[[New Jersey Bell]]<br/>[[Bell of Pennsylvania]]<br/>[[Verizon North]]<br/>[[C&P Telephone|The Chesapeake and Potomac Telephone Company]]<br/>[[Verizon California]]<br/>Hughes Telematics<ref>{{cite news |author=<!--Staff writer(s); no by-line.--> |title=Verizon completes takeover of Hughes Telematics |url=http://www.telecomengine.com/article/verizon-completes-takeover-hughes-telematics |newspaper=Telecom Engine |location=[[Danbury, Connecticut]] |publisher=Telecommunications Media Group |date=August 1, 2012 |accessdate=June 20, 2014}}</ref><br/>[[Terremark]]<br/>[[EdgeCast Networks]]<ref>{{cite news |last=Etherington |first=Darrell |date=December 9, 2013 |title=Verizon Confirms EdgeCast Acquisition, Adding Over 6K Customers To Its Content Delivery Business |url=http://techcrunch.com/2013/12/09/verizon-confirms-edgecast/ |newspaper=[[TechCrunch]] |location=[[San Francisco, California]] |publisher=[[AOL]] |accessdate=June 20, 2014}}</ref><br/>[[International Computer Security Association]]<ref>{{cite news |last=Roman |first=Jeffrey |date=April 15, 2014 |title=Heartbleed Bug: The Latest Alerts |url=http://www.bankinfosecurity.com/heartbleed-bug-latest-alerts-a-6750 |newspaper=BankInfoSecurity |location=[[Princeton, New Jersey]] |publisher=Information Security Media Group, Corp. |accessdate=June 20, 2014}}</ref><br/>[[CyberTrust]]<ref name="Gallant"/>
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| homepage = {{URL|https://www.verizon.com}}
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}}
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'''Verizon Communications''' (pronounced {{IPAc-en|v|ə|ˈ|r|aɪ|z|ən}} {{respell|və|RY|zən}}), is an American [[Broadband Internet access|broadband]] and [[telecommunications]] company, the largest U.S. [[List of United States wireless communications service providers|wireless communications]] service provider as of September 2014,<ref name=WirelessProvider>{{cite web|url=http://www.fiercewireless.com/special-reports/grading-top-8-us-wireless-carriers-third-quarter-2014?confirmation=123 |title=Grading the top 8 U.S. wireless carriers in the third quarter of 2014 |publisher=FierceWireless |date=November 10, 2014 |accessdate=March 13, 2015}}</ref> and a corporate component of the [[Dow Jones Industrial Average]].<ref>{{cite news|title=Companies in the Dow Jones Industrial Average|url=http://money.cnn.com/data/dow30/|publisher=CNNMoney|accessdate=April 24, 2013}}</ref> The company is based at 1095 [[Avenue of the Americas]] in [[Midtown Manhattan]], [[New York City]],<ref name=VerizonHQ/> but is incorporated in [[Delaware]].
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What eventually became Verizon was founded as '''Bell Atlantic''', which was one of the seven [[Regional Bell Operating Company|Baby Bells]] that were formed after [[AT&T Corporation]] was forced to [[breakup of the Bell System|relinquish its control]] of the [[Bell System]] by order of the [[Justice Department (US)|Justice Department of the United States]].<ref>{{cite web|title=Verizon {{!}} Company History|url=http://www22.verizon.com/investor/corporatehistory.htm}}</ref> Bell Atlantic came into existence in 1984 with a footprint from New Jersey to Virginia, with each area having a separate operating company (consisting of [[New Jersey Bell]], [[Bell of Pennsylvania]], [[Diamond State Telephone]], and [[C&P Telephone]]).
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As part of the [[rebranding]] that the Baby Bells took in the mid-1990s, all of the operating companies assumed the Bell Atlantic name. In 1997, Bell Atlantic expanded into [[New York]] and the [[New England]] states by merging with fellow Baby Bell [[NYNEX]]. In addition, Bell Atlantic moved their headquarters from Philadelphia into the old NYNEX headquarters and rebranded the entire company as Bell Atlantic.
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In 2000 Bell Atlantic merged with [[GTE]], which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. Bell Atlantic, the surviving company, changed its name to "Verizon", a [[Portmanteau word|portmanteau]] of ''{{lang|la|[[veritas]]}}'' (Latin for "truth") and ''[[horizon]]''.<ref>{{cite web |url=http://www22.verizon.com/investor/corporatehistory.htm |title=Verizon&nbsp;— Investor Relations&nbsp;— Company Profile&nbsp;— Corporate History |accessdate=2011-09-14}}</ref>
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Following several mergers among the Baby Bells, Verizon is one of three surviving Baby Bells, alongside [[AT&T]] (which as SBC Corporation bought the original AT&T in 2005) and independent company [[CenturyLink]], which owns the former [[US West]].
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==History==
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[[File:Bell Atlantic (logo) (1983-1997).gif|thumb|right|Bell Atlantic logo, 1983–1997]]
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[[File:Bell Atlantic Logo 1997-2000.png|thumb|right|Bell Atlantic logo, 1997–2000]]
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===Bell Atlantic (1983-2000)===
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'''Bell Atlantic Corporation''' was created as one of the original [[Regional Bell Operating Companies]] (RBOCs) in 1984, during the [[breakup of the Bell System]]. Bell Atlantic's original roster of operating companies included:
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*[[Bell of Pennsylvania|The Bell Telephone Company of Pennsylvania]]
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*[[New Jersey Bell]]
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*[[Diamond State Telephone]]
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*[[C&P Telephone]] (itself made of four subsidiaries)
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Bell Atlantic originally operated in the states of [[New Jersey]], [[Pennsylvania]], [[Delaware]], [[Maryland]], [[West Virginia]], and [[Virginia]], as well as [[Washington, DC]].
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In 1994, Bell Atlantic became the first RBOC to entirely drop the original names of its original operating companies.
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In 1996, CEO and Chairman [[Raymond W. Smith]] orchestrated Bell Atlantic's merger with [[NYNEX]]. When it merged, it moved its corporate headquarters from [[Philadelphia]] to [[New York City]]. NYNEX was consolidated into this name by 1997.
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===Formation (2000–2002)===
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Verizon Communications formed in June 2000 when the [[Federal Communications Commission]] approved a US$64.7 billion [[Mergers and acquisitions|merger]] of [[telephone company|telephone companies]] Bell Atlantic and GTE, nearly two years after the deal was proposed in July 1998.<ref name=CNN00>{{cite news |author= |title=Bell, GTE merger approved |url=http://money.cnn.com/2000/06/16/deals/gte/ |newspaper=[[CNNMoney.com|CNN Money]] |date=June 16, 2000 |accessdate=November 27, 2013 }}</ref> The approval came with 25 stipulations to preserve [[competition]] between local phone carriers, including investing in new markets and [[broadband]] technologies.<ref name=CNN00/>
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The new venture was headed by [[Chief operating officer|co-CEOs]] Charles Lee, formerly the CEO of GTE, and Bell Atlantic CEO [[Ivan Seidenberg]].<ref name=CNN00/>
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Upon its inception, Verizon became the largest local telephone company in the [[United States]], operating 63 million [[telephone lines]] in 40 states.<ref name=StephenLabaton /> The company also inherited 25 million [[mobile phone]] customers.<ref name=StephenLabaton>{{cite news |last=Labaton |first=Stephen |date=June 17, 2000 |title=F.C.C. Approves Bell Atlantic-GTE Merger, Creating No. 1 Phone Company |url=http://www.nytimes.com/2000/06/17/business/fcc-approves-bell-atlantic-gte-merger-creating-no-1-phone-company.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref> Additionally, Verizon offered [[internet]] services and [[long-distance calling]] in New York, before expanding long-distance operations to other states.<ref name=CNN00/><ref name=BruceMeyerson/>
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The name Verizon derives from the combination of the words ''{{lang|la|[[veritas]]}}'', [[Latin]] for truth, and [[horizon]].<ref name=BryanCulp/> The name was chosen from 8,500 candidates and the company spent $300 million on marketing the new brand.<ref name=BryanCulp>{{cite news |last=Culp |first=Bryan |date=January 1, 2001 |title=Playing the Name Game Again |url=http://www.marketingprofs.com/articles/2000/205/playing-the-name-game-again |newspaper=[[MarketingProfs]] |accessdate=November 27, 2013}}</ref><ref name=JohnBorland/>
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Two months before the FCC gave final approval on the formation of Verizon Communications, Bell Atlantic formed [[Verizon Wireless]] in a [[joint venture]] with the [[United Kingdom|British]] telecommunications company [[Vodafone]] in April 2000.<ref name=JohnBorland>{{cite news |last=Borland |first=John |date=April 3, 2000 |title=Wireless deals put pressure on competitors to grow |url=http://news.cnet.com/2100-1033-238747.html |newspaper=[[CNET]] |accessdate=November 27, 2013}}</ref><ref name=CNN99>{{cite news |author=<!--Staff writer(s); no by-line.--> |title=Bell Atlantic-Vodafone pact |url=http://money.cnn.com/1999/09/21/deals/vodafone/ |newspaper=[[CNNMoney.com|CNN Money]] |date=September 21, 1999 |accessdate=November 27, 2013 }}</ref><ref name=ErichLuening>{{cite news |last=Luening |first=Erich |date=July 17, 2000 |title=Verizon Wireless kicks off mobile Net access |url=http://news.cnet.com/Verizon-Wireless-kicks-off-mobile-Net-access/2100-1033_3-243213.html |newspaper=[[CNET]] |accessdate=November 27, 2013}}</ref> The companies established Verizon Wireless as its own business operated by Bell Atlantic, which owned 55% of the venture.<ref name=CNN99/> Vodafone retained 45% of the company.<ref name=CNN99/> The deal was valued at approximately $70 billion and created a mobile carrier with 23 million customers.<ref name=JohnBorland/><ref name=CNN99/> Verizon Wireless merged Bell Atlantic's wireless network, Vodafone's AirTouch and [[PrimeCo]] holdings, and the wireless division of GTE.<ref name=CNN99/><ref name=ToddWeiss>{{cite news |last=Weiss |first=Todd R. |date=June 19, 2000 |title=AT&T buys Verizon wireless licenses for $3.3 billion |url=http://www.computerworld.com/s/article/print/46019/AT_T_buys_Verizon_wireless_licenses_for_3.3_billion |newspaper=[[Computerworld]] |accessdate=November 27, 2013}}</ref><ref name=EveTahmincioglu>{{cite news |last=Tahmincioglu |first=Eve |date=September 22, 1999 |title=Bell Atlantic, Vodafone seal deal |url=http://w3.nexis.com/new/auth/checkbrowser.do?t=1387461980280&bhcp=1 |newspaper=[[Tampa Bay Times|St. Petersburg Times]] |accessdate=November 27, 2013}}</ref> Due to its size, Verizon Wireless was able to offer national coverage at competitive rates, giving it an advantage over regional providers typical of the time.<ref name=JohnBorland/>
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During its first operational year, Verizon Wireless released [[Mobile Web]], an Internet service that allowed customers to access partner sites such as [[E*Trade]], [[ABC News]], [[ESPN]], [[Amazon.com]], [[Ticketmaster]] and [[MSN]],<ref name=ErichLuening/> as well as the "New Every Two" program, which gave customers a free phone with every two-year service contract.<ref name=NYT00>{{cite news |author= |title=Verizon Wireless Offers Free Phones |url=
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http://www.nytimes.com/2000/09/26/business/verizon-wireless-offers-free-phones.html |newspaper=[[The New York Times]] |date=September 26, 2000 |accessdate=November 27, 2013 }}</ref> In another partnership with MSN in 2002, Verizon Wireless launched the mobile content service "VZW with MSN" and a phone that utilized the [[Microsoft Windows]] [[operating system]].<ref name=USAT02>{{cite news |author= |title=Microsoft, Verizon tackling wireless together |url=http://usatoday30.usatoday.com/money/telecom/2002-05-23-microsoft-verizon.htm |newspaper=[[USA Today]] |date=May 23, 2002 |accessdate=November 27, 2013 }}</ref>
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In August 2000, approximately 85,000 Verizon workers went on an 18-day [[strike action|labor strike]] after their [[Trade union|union]] contracts expired.<ref name=NYTJuly00>{{cite news |author= |title=Phone Workers Threaten A Strike Against Verizon |url=http://www.nytimes.com/2000/07/31/business/business-digest-447820.html |newspaper=[[The New York Times]] |date=July 31, 2000 |accessdate=November 27, 2013 }}</ref><ref name=CNNAug00>{{cite news |author= |title=Verizon, union reach deal |url=http://money.cnn.com/2000/08/24/news/verizon/ |newspaper=[[CNNMoney.com|CNN Money]] |date=August 24, 2000 |accessdate=November 27, 2013 }}</ref> The strike affected quarterly revenues,<ref name=CecilyBarnes>{{cite news |last=Barnes |first=Cecily |date=October 30, 2000 |title=Verizon profits flat, revenues up 7 percent |url=http://news.cnet.com/Verizon-profits-flat,-revenues-up-7-percent/2100-1033_3-247787.html |newspaper=[[CNET]] |accessdate=November 27, 2013}}</ref> resulting in Verizon Wireless' postponement of the company's [[Initial public offering|IPO]]<ref name=CecilyBarnes/> (the IPO was ultimately cancelled in 2003, because the company no longer needed to raise revenue for Verizon Wireless due to increased profits<ref name=Telegeography>TeleGeography. “[https://www.telegeography.com/products/commsupdate/articles/2003/01/30/verizon-posts-usd2-3-billion-profit-surge-cancels-wireless-ipo/ Verizon posts USD2.3 billion profit surge; cancels wireless IPO].” January 30, 2003. Retrieved December 17, 2015.</ref>
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), and created a backlog of repairs.<ref name=CNNAug00/
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Verizon launched [[3G]] service in 2002, which doubled the Internet speeds of the time to 144kb a second.<ref name=SimonRomero>{{cite news |last=Romero |first=Simon |date=January 28, 2002 |title=Fast Hookup With Cellphone Is Expected From Verizon |url=http://www.nytimes.com/2002/01/28/business/fast-hookup-with-cellphone-is-expected-from-verizon.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref> In August 2002, Verizon began offering local, long-distance, and mobile calling, as well as Internet service, in a [[Product bundling|bundle]]. It was initially only available to customers in [[New York]] and [[Massachusetts]].<ref name=BruceMeyerson>{{cite news |last=Meyerson |first=Bruce |date=August 7, 2002 |title=Verizon, BellSouth bundling phone services |url=http://www.enquirer.com/editions/2002/08/07/fin_verizon_bellsouth.html |newspaper=[[The Cincinnati Enquirer]] |accessdate=November 27, 2013}}</ref>
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===2003–2005===
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In June 2003, Verizon Wireless backed an FCC-issued portability requirement that permitted consumers to take their phone numbers with them across carriers.<ref name=MattRichtel>{{cite news |last=Richtel |first=Matt |date=June 25, 2003 |title=In a Reversal, Verizon Backs Rule to Keep Cell Numbers |url=http://www.nytimes.com/2003/06/25/business/technology-in-a-reversal-verizon-backs-rule-to-keep-cell-numbers.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref> The company gained 1.5 million new subscribers the following quarter, partially due to the rule change.<ref name=MattRichtel04>{{cite news |last=Richtel |first=Matt |date=January 29, 2004 |title=Verizon Wireless Outpaces Rivals in New Subscribers |url=http://www.nytimes.com/2004/01/29/business/technology-verizon-wireless-outpaces-rivals-in-new-subscribers.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref> The following year, in April 2004, the [[Dow Jones Industrial Average]] added Verizon Communications to its [[stock market index]].<ref name=ChrisIsidore>{{cite news |last=Isidore |first=Chris |date=April 1, 2004 |title=AT&T, Kodak, IP out of Dow AIG, Verizon, Pfizer are the newest additions to the world's most widely watched stock index |url=http://money.cnn.com/2004/04/01/markets/dow/ |newspaper=[[CNNMoney.com|CNN Money]] |accessdate=November 27, 2013}}</ref> Verizon replaced telecom competitor [[AT&T]], which had been a part of the index since the Great Depression.<ref name=ChrisIsidore/>
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On December 22, 2004, [[mail server]]s at Verizon.net were configured not to accept connections from Europe, by default, in an attempt to reduce [[spam email]] that was originating from the region. Individual domains would only be unblocked upon request.<ref name=JohnLeyden>{{cite news |last=Leyden |first=John |date=January 14, 2005 |title=Verizon persists with European email blockade |url=http://www.theregister.co.uk/2005/01/14/verizon_email_block/ |newspaper=[[The Register]] |accessdate=November 27, 2013}}</ref>
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Verizon launched its [[Verizon FiOS|FiOS]] Internet service, which transmits data over [[Optical fiber|fiber optic]] cables in [[Keller, Texas]].<ref name=PeterSvensson>{{cite news |last=Svensson |first=Peter |date=June 20, 2007 |title=Verizon signs up millionth FiOS customer |url=http://usatoday30.usatoday.com/tech/products/2007-06-20-1103379445_x.htm |newspaper=[[USA Today]] |accessdate=February 3, 2014}}</ref> The company launched FiOS TV in September 2005, also in [[Keller, Texas]]. Twenty percent of qualified homes signed up by the end of the year.<ref name=BartonEckert>{{cite news |last=Eckert |first=Barton |date=January 24, 2006 |title=Verizon FiOS TV service picks up Falls Church franchise|url=http://www.bizjournals.com/washington/stories/2006/01/23/daily9.html |newspaper=[[American City Business Journals|Washington Business Journal]] |accessdate=November 27, 2013}}</ref> By January 2006, FiOS offered over 350 channels in eight states, including 20 [[high-definition television]] channels as well as [[video on demand]].<ref name=BartonEckert/>
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===MCI (WorldCom) acquisition===
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Verizon began negotiations to purchase long distance carrier [[MCI Inc.|MCI]] in 2005. MCI accepted the company's initial $6.75 billion offer in February 2005, but then received a higher offer from [[Qwest]] Communications. Verizon increased its bid to $7.6 billion (or $23.50 a share), which MCI accepted on March 29, 2005.<ref name=PaulLaMonica>{{cite news |last=La Monica |first=Paul |date=March 29, 2005 |title=MCI accepts new $7.6B Verizon bid franchise|url=http://money.cnn.com/2005/03/29/technology/mci_verizon/?cnn=yes |newspaper=[[CNNMoney.com]] |accessdate=November 27, 2013}}</ref> The [[mergers and acquisitions|acquisition]] gave the company access to MCI's one million corporate clients and international holdings, expanding Verizon's presence into global markets.<ref name=PaulLaMonica/><ref name=DavidEwalt>{{cite news |last=Ewalt |first=David |date=February 14, 2005 |title=Verizon To Acquire MCI For $6.8B|url=http://www.forbes.com/2005/02/14/cx_de_0214verizon.html |newspaper=[[Forbes]] |accessdate=January 9, 2014}}</ref> As a result, Verizon Business was established as a new division to serve the company's business and government customers.<ref name=MargueriteReardon>{{cite news |last=Reardon |first=Marguerite |date=January 6, 2006 |title=Verizon closes book on MCI merger franchise|url=http://news.cnet.com/Verizon-closes-book-on-MCI-merger/2100-1037_3-6003498.html |newspaper=[[CNET]] |accessdate=November 27, 2013}}</ref> The FCC approved deal on November 5, 2005, valuing it at $8.5 billion.<ref name=NYT05>{{cite news |author= |title=Verizon and SBC deals clear final U.S. hurdle |url=http://www.nytimes.com/2005/10/31/technology/31iht-fcc.html |newspaper=[[The New York Times]] |date=November 1, 2005 |accessdate=November 27, 2013 }}</ref> Verizon's 2006 revenues rose by as much as 20% following the purchase.<ref name=CraytonHarrison/>
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===2006–2010===
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In May 2006, ''[[USA Today]]'' reported that Verizon, as well as [[AT&T]] and [[BellSouth]], had given the [[National Security Agency]] [[landline]] phone records following the [[September 11 attacks]].<ref name=MelissaMcNamara>{{cite news |last=McNamara |first=Melissa |date=May 12, 2006 |title=Verizon Sued For Giving Records To NSA |url=http://www.cbsnews.com/news/verizon-sued-for-giving-records-to-nsa/ |newspaper=[[CBS]] |accessdate=November 27, 2013}}</ref><ref name=CNN06>{{cite news |author= |title=Verizon stock takes hit on $50 billion lawsuit |url=http://money.cnn.com/2006/05/15/news/companies/verizon/ |newspaper=[[CNNMoney.com]] |date=May 15, 2006 |accessdate=November 27, 2013 }}</ref> That same month, a $50 billion lawsuit was filed by two lawyers on behalf of all Verizon subscribers for privacy violations and to prevent the company from releasing additional records without consent or warrant.<ref name=MelissaMcNamara/><ref name=CNN06/> Protesters staged the National Day of Out(R)age due in part to the controversy.<ref name=DeclanMcCullagh>{{cite news |last=McCullagh |first=Declan |date=May 24, 2006 |title=Protesters face off with Verizon, AT&T |url=http://news.cnet.com/2100-1036_3-6076575.html |newspaper=[[CNET]] |accessdate=November 27, 2013}}</ref> Verizon stated in 2007 that the company fulfilled only "lawful demands" for information,<ref name=EricLichtblau>{{cite news |last=Lichtblau |first=Eric |date=October 16, 2007 |title=Phone Utilities Won’t Give Details About Eavesdropping |url=http://www.nytimes.com/2007/10/16/washington/16nsa.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref> though also acknowledged surrendering customer information to government agencies without court orders or [[warrant (law)|warrants]] 720 times between 2005 and 2007.<ref name=EllenNakashima>{{cite news |last=Nakashima |first=Ellen |date=October 16, 2007 |title=Verizon Says It Turned Over Data Without Court Orders |url=http://www.washingtonpost.com/wp-dyn/content/article/2007/10/15/AR2007101501857.html |newspaper=[[The Washington Post]] |accessdate=November 27, 2013}}</ref>
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Verizon won a lawsuit against [[Vonage]] in March 2007 for [[patent infringement]]. The three patents named were filed by Verizon in 1997 and relate to the conversion of IP addresses into phone numbers, a key technology of Vonage's business.<ref name=LarryBarrett/> The company was awarded US$58 million in damages and future royalties.<ref name=LarryBarrett>{{cite news |last=Barrett |first=Larry |date=October 25, 2007 |title=Vonage Settles With Verizon, Stock Soars
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|url=http://www.internetnews.com/bus-news/article.php/3707401
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|newspaper=[[Internetnews.com]] |accessdate=November 27, 2013}}</ref> Vonage later lost an appeal and was ordered to pay Verizon $120 million.<ref name=JeffStOnge>{{cite news |last=St.Onge |first=Jeff |date=November 15, 2007 |title=Vonage's Appeal Refused; Verizon Owed $120 Million
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|url=http://www.bloomberg.com/apps/news?pid=newsarchive&sid=ab3LRWLagfCw |newspaper=[[Bloomberg L.P.|Bloomberg]] |accessdate=November 27, 2013}}</ref>
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In May 2007, Verizon acquired Cybertrust, a privately held provider of global information security services.<ref>{{Cite web|title = Verizon Business acquires Cybertrust|url = http://www.networkworld.com/article/2299180/access-control/verizon-business-acquires-cybertrust.html|accessdate = 2015-10-05|first = Jim|last = Duffy}}</ref> This purchase represented Verizon's intent to offer security solutions to its global enterprise customers.
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Verizon Wireless reversed a controversial decision in September 2007 to deny [[NARAL Pro-Choice America]] a short code through which the organization could [[text messaging|text]] consumers who had signed up for messaging from the group. They had initially refused the group access to a code by reserving the right to block "controversial or unsavory" messages.<ref name=AdamLiptak>{{cite news |last=Liptak |first=Adam |date=September 27, 2007 |title=Verizon Reverses Itself on Abortion Messages |url=http://www.nytimes.com/2007/09/27/business/27cnd-verizon.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref>
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In November 2007, Verizon opened its networks for the first time to third party [[mobile app|apps]] and devices,<ref name=BryanGardiner07>{{cite news |last=Gardiner |first=Bryan |date=November 27, 2007 |title=Pigs Fly, Hell Freezes Over and Verizon Opens Up Its Network — No, Really |url=http://www.wired.com/business/2007/11/verizon-opens-u/ |newspaper=[[Gizmodo]] |accessdate=November 27, 2013}}</ref> a decision that allowed it to participate in the FCC's [[United States 2008 wireless spectrum auction|2008 700 MHz auction of "open access" spectrum]].<ref name=BryanGardiner07/><ref name=PeterKaplan/> During that auction, the company bid $9.4 billion and won the bulk of national and local licenses for airwaves reaching approximately 469 million people.<ref name=PeterKaplan/><ref name=BryanGardiner08>{{cite news |last=Gardiner |first=Bryan |date=March 20, 2008 |title=In Spectrum Auction, Winners Are AT&T, Verizon and Openness |url=http://www.wired.com/business/2008/03/fcc-releases-70/ |newspaper=[[Gizmodo]] |accessdate=November 27, 2013}}</ref> Verizon utilized the increased spectrum for its 4G service.<ref name=PeterKaplan>{{cite news |last=Kaplan |first=Peter |date=April 4, 2008 |title=Verizon to use new spectrum for advanced wireless |url=http://uk.reuters.com/article/2008/04/04/uk-verizon-spectrum-idUKN0415786820080404 |newspaper=[[Reuters]] |accessdate=November 27, 2013}}</ref>
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Verizon Wireless purchased wireless carrier [[Alltel]] for $28.1 billion in June 2008. The acquisition included 13 million customers, which allowed Verizon Wireless to surpass AT&T in number of customers and reach new markets in rural areas.<ref name=SineadCarew>{{cite news |last=Carew |first=Sinead |date=June 6, 2008 |title=Verizon Wireless to buy Alltel |url=http://uk.reuters.com/article/2008/06/06/uk-alltel-verizon-idUKWNAS723020080606 |newspaper=[[Reuters]] |accessdate=November 27, 2013}}</ref>
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In October 2010, Verizon Wireless paid $77.8 million in refunds and FCC penalties for overcharging 15 million customers for data services. The company stated the overcharges were accidental and only amounted to a few dollars per customer.<ref name=ScottWoolley>{{cite news |last=Woolley |first=Scott |date=October 4, 2010 |title=Verizon's refund is just the start of a shakeup in wireless |url=http://tech.fortune.cnn.com/2010/10/04/verizons-refund-is-just-the-start-of-a-shakeup-in-wireless/ |newspaper=[[Fortune (magazine)|Fortune]] |accessdate=November 27, 2013}}</ref><ref name=CeciliaKang>{{cite news |last=Kang |first=Cecilia |date=October 28, 2010 |title=Verizon Wireless pays FCC $25M for years of false data charges |url=http://voices.washingtonpost.com/posttech/2010/10/the_federal_communications_com_5.html |newspaper=[[The Washington Post]] |accessdate=November 27, 2013}}</ref>
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On February 4, 2010, [[4chan]] started receiving reports from Verizon Wireless customers that they were having difficulties accessing the site's image boards. 4chan administrators found that only traffic on port 80 to the boards.4chan.org domain was affected, leading them to believe that the block was intentional. On February 7, 2010, Verizon Wireless confirmed that 4chan.org was "explicitly blocked"<ref>Moot (February 7, 2010). [http://status.4chan.org/index.html#2310965532000217917 "Verizon Wireless confirms block". 4chan.org.]</ref> after Verizon's security and external experts detected sweep attacks coming from an IP address associated with the 4chan network. Traffic was restored several days later.<ref>[http://wirelessfederation.com/news/21888-verizon-wireless-restores-4chan-traffic-2/ Verizon Wireless restores 4Chan traffic], Wireless Federation, United Kingdom, 2010-02-10, accessed 2010-02-12, "After the concerns were raised over network attacks, Verizon Wireless restored traffic affiliated with the 4chan online forum."</ref>
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In August 2010, the chairmen of Verizon and Google agreed that [[Network neutrality in the United States|Network Neutrality]] should be defined and limited.<ref>{{cite news|last=Shields |first=Todd |url=http://www.bloomberg.com/news/2010-08-12/google-verizon-pact-may-herald-end-of-equal-access-internet-as-fcc-stalls.html |title=Bloomberg.com |publisher=Bloomberg.com |date=2010-08-12 |accessdate=2013-06-13}}</ref><ref>{{cite web
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| author = Matt Schafer
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| title = Five Sentences from Google/Verizon that Could Change the Net Forever
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| quote = Despite Google and Verizon’s claims to support an open Internet, the two-page policy proposal removes any hope of moving forward with the open Internet as we know it.
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| publisher = Lippmannwouldroll.com
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| date = August 9, 2010
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| url = http://lippmannwouldroll.com/2010/08/09/five-sentences-from-googleverizon-that-could-change-the-net-forever/
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| accessdate = 2010-10-17
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In December 2010 Verizon continued censoring its network by blocking access to some IRC servers related to Wikileaks "Operation Payback".<ref>{{cite web|author=compuboy2011 |url=http://verizonblocking.blogspot.com/2010/12/verizon-purposely-blocking-operation.html |title=Verizon Blocking Anonops: Verizon purposely blocking "Operation Payback" IP’s |publisher=Verizonblocking.blogspot.com |date=2010-12-11 |accessdate=2013-06-13}}</ref>
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Verizon introduced its [[4G]] [[LTE (telecommunication)|LTE]] network in 38 markets in December 2010, as well as in airports in seven additional cities. The company planned on a three-year continuous expansion of the 4G service.<ref name=MargueriteReardon10>{{cite news |last=Reardon |first=Marguerite |date=December 1, 2010 |title=Verizon: 4G Wireless Service Debuts this Sunday |url=http://www.cbsnews.com/news/verizon-4g-wireless-service-debuts-this-sunday/ |newspaper=[[CBS]] |accessdate=November 27, 2013}}</ref>
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===Selling wirelines (2005–2010 & 2015)===
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Between 2005–2010, Verizon divested wireline operations in several states in order to focus on its wireless, FiOS internet and FiOS TV businesses.<ref name=CraytonHarrison/> It sold 700,000 lines in [[Hawaii]] in 2005,<ref name=CraytonHarrison/><ref name=PeterSayer>{{cite news |last=Sayer |first=Peter |date=July 27, 2005 |title=Verizon reports record revenue in second quarter |url=http://www.arnnet.com.au/article/136449/verizon_reports_record_revenue_second_quarter/ |newspaper=[[ARNnet]] |accessdate=November 27, 2013}}</ref> and [[Corporate spin-off|spun off]] lines in [[Maine]], [[New Hampshire]] and [[Vermont]] in January 2007 that were then purchased by [[FairPoint Communications]] for $2.72 billion.<ref name=CraytonHarrison>{{cite news |last=Harrison |first=Crayton |date=January 16, 2007 |title=Verizon Will Shed Phone Lines in Deal With FairPoint
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|url=http://www.bloomberg.com/apps/news?pid=newsarchive&sid=afKEqXgnzHAo&refer=home |newspaper=[[Bloomberg L.P.|Bloomberg]] |accessdate=November 27, 2013}}</ref> In 2009, the company spun off wirelines in 14 states into a company that then merged with [[Frontier Communications]] in a deal valued at $8.6 billion.<ref name=SaulHansell>{{cite news |last=Hansell |first=Saul |date=May 13, 2009 |title=Frontier to Buy Verizon Lines |url=http://www.nytimes.com/2009/05/14/technology/companies/14phone.html |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref> Verizon also shed its telephone directory business in 2006.<ref name=RyanFuhrmann>{{cite news |last=Fuhrmann |first=Ryan |date=July 11, 2006 |title=Verizon Hangs Up on Directory Assistance |url=http://www.fool.com/investing/value/2006/07/11/verizon-hangs-up-on-directory-assistance.aspx |newspaper=[[The Motley Fool]] |accessdate=November 27, 2013}}</ref>
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In May 2009, Verizon announced that it was selling off its wireline operations in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia, and Wisconsin. And in 2015, they announced they were selling its wireline operations in Texas, Florida, and California to Frontier. <ref>{{Cite web|title = Verizon sells landlines in 14 states to Frontier in $8.6B deal|url = http://abcnews.go.com/Business/story?id=7574975&page=1|website = ABC News|date = 2009-05-13|accessdate = 2015-05-12}}</ref>
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===2011–present===
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[[Image:Verizon logo.svg|thumb|frame|Verizon logo, 2000–2015]]
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On January 27, 2011, Verizon acquired [[Verizon Enterprise Solutions|Terremark]], an information technology services company for $1.4 billion.<ref name=EvelynRusli>{{cite news |last=Rusli |first=Evelyn |date=January 27, 2011 |title=Verizon to Buy Terremark for $1.4 Billion |url=http://dealbook.nytimes.com/2011/01/27/verizon-to-buy-terremark-for-1-4-billion/ |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref>
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In February 2011, Verizon Wireless began selling the [[iPhone 4]],<ref name=MargueriteReardon>{{cite news |last=Reardon |first=Marguerite |date=February 10, 2011 |title=Verizon iPhone Goes On Sale |url=http://www.cbsnews.com/news/verizon-iphone-goes-on-sale/ |newspaper=[[CBS]] |accessdate=November 27, 2013}}</ref> which eventually became the most successful launch on the network, outselling all previous phones in the company's history.<ref name=SaraYin>{{cite news |last=Yin |first=Sara |date=February 26, 2011 |title=Verizon iPhone 4 Sales Are 'Best in History,' CEO Says |url=http://www.pcmag.com/article2/0,2817,2381004,00.asp |newspaper=[[PC Magazine]] |accessdate=November 27, 2013}}</ref>
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Ivan Seidenberg stepped down as Verizon's CEO on August 1, 2011. [[Lowell McAdam]] succeeded him.<ref name=PeterSvensson11>{{cite news |last=Svensson |first=Peter |date=July 22, 2011 |title=Verizon CEO Ivan Seidenberg Steps Down; Lowell McAdam Takes Helm |url=http://www.huffingtonpost.com/2011/07/22/verizon-ceo-ivan-seidenberg-lowell-mcadam_n_906537.html |newspaper=[[The Huffington Post]] |accessdate=November 27, 2013}}</ref>
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In December 2011, the non-partisan organization [[Public Campaign#Reports|Public Campaign]] criticized Verizon for its [[tax avoidance]] procedures after it spent $52.34 million on [[lobbying]] while collecting $951 million in tax rebates between 2008 and 2010 and making a profit of $32.5 billion. The same report also criticized Verizon for increasing executive pay by 167% in 2010 for its top five executives while laying off 21,308 workers between 2008 and 2010.<ref name=AshleyPortero>{{cite web|last=Portero|first=Ashley|title=30 Major U.S. Corporations Paid More to Lobby Congress Than Income Taxes, 2008–2010|url=http://www.ibtimes.com/articles/264481/20111209/30-major-u-s-corporations-paid-lobby.htm|publisher=[[International Business Times]]|accessdate=December 26, 2011|archiveurl=http://www.webcitation.org/64D9GyQG0|archivedate=December 26, 2011}}</ref> However, in its Form 10-K filed with the SEC on February 24, 2012, Verizon reported having paid more than $11.1 billion in taxes (including income, employment and property taxes) from 2009 to 2011. In addition, the company reported in the 10-K that most of the drop in employment since 2008 was due to a voluntary retirement offer.<ref name=SEC>{{cite web|title=Verizon Form 10-K|url=http://eol.edgarexplorer.com/EFX_dll/EDGARpro.dll?FetchFilingHTML1?SessionID=XukkiWhUFX_cXzg&ID=8435144}}</ref>
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In June 2012, as part of its strategy to expand into new growth areas in its wireless business, Verizon purchased Hughes [[Telematics]]—a company that produces wireless features for [[automobiles]]—for $612 million.<ref name=MichaelMerced>{{cite news |last=Merced |first=Michael |date=June 1, 2012 |title=Verizon to Buy Hughes Telematics for $612 Million |url=http://dealbook.nytimes.com/2012/06/01/verizon-to-buy-hughes-telematics-for-612-million/ |newspaper=[[The New York Times]] |accessdate=November 27, 2013}}</ref>
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Also in June 2012, Verizon's [[Enhanced 911|E-911]] service failed in the aftermath of the June 2012 [[derecho]] storm in several northern Virginia suburbs of [[Washington, D.C.]], with some problems lasting several days.<ref name=JustinJuvenal>{{cite news|last=Juvenal|first=Justin|title=911 System Restored|url=http://www.washingtonpost.com/local/crime/911-emergency-call-system-is-repaired-after-storm-officials-say/2012/07/03/gJQAreq6KW_story.html?hpid=z4|publisher=Washington Post|date=July 4, 2012}}</ref> The FCC conducted an investigation<ref name=JustinJuvenal/> and in January 2013 released a report detailing the problems that led to the failure. Verizon reported that it had already addressed or was addressing a number of the issues related to the FCC report, including the causes of generator failures, conducting audits of backup systems and making its monitoring systems less centralized,<ref name=EdwardWyatt>{{cite news |title=F.C.C. Says Failure of 911 In Storm Was Preventable |author=Edward Wyatt |url=http://w3.nexis.com/new/docview/getDocForCuiReq?lni=57GB-MX41-JBG3-627M&csi=6742&oc=00240&perma=true |work=The New York Times |date=January 11, 2013 |accessdate=September 23, 2013}}</ref> although the FCC indicated that Verizon still needed to make additional improvements.<ref name=MaryFlaherty>{{cite news |title=Verizon 911 fixes are found lacking |author=Mary Pat Flaherty |url=http://w3.nexis.com/new/docview/getDocForCuiReq?lni=57GC-43B1-JCDY-T12R&csi=265544&oc=00240&perma=true |work=The Washington Post |date=January 11, 2013 |accessdate=September 23, 2013}}</ref>
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In July 2012, the FCC required Verizon to stop charging users an added fee for using 4G smartphones and tablets as [[Wi-fi hotspot]]s (known as "[[tethering]]"). Verizon had been charging its customers, even those with "unlimited" plans, $20 per month for tethering. As part of the settlement, Verizon made a voluntary payment of $1.25 million to the [[U.S. Treasury]].<ref name=Vaughan-Nichols>{{cite news |title=FCC rules Verizon can't charge for Wi-Fi tethering |author= Steven J. Vaughan-Nichols |url=http://www.zdnet.com/let-my-wi-fi-go-fcc-rules-verizon-cant-charge-for-wi-fi-tethering-7000001916/ |work=ZDNet |date=July 31, 2012 |accessdate=May 14, 2014}}</ref>
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In August 2012, the [[United States Department of Justice|Department of Justice]] approved Verizon's purchase of [[Advanced Wireless Services]] (AWS) spectrum from a consortium of cable companies, including [[Comcast]], [[Time Warner|Time Warner Cable]] and [[Bright House Networks]], for $3.9 billion.<ref name=KevinFitchard>{{cite news|last=Fitchard |first=Kevin |date=August 23, 2012 |title=FCC approves the sale of cableco spectrum to Verizon |url=http://gigaom.com/2012/08/23/verizon-cable-cartel-gets-fccs-unanimous-approval/ |newspaper=[[GigaOM]] |accessdate=November 27, 2013}}</ref> Verizon began expanding its LTE network utilizing these extra airwaves in October 2013.<ref>Phil Goldstein, FierceWireless. “[http://www.fiercewireless.com/story/verizon-starts-deploying-lte-its-aws-spectrum/2013-10-15#ixzz2niDsyjjA Verizon starts deploying LTE in its AWS spectrum].” October 15, 2013. Retrieved December 17, 2015.</ref>
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On June 5, 2013, ''[[The Guardian]]'' reported it had obtained an order by the [[Federal Bureau of Investigation]] (FBI) and approved by the [[United States Foreign Intelligence Surveillance Court]] that required Verizon to provide the NSA with telephone [[metadata]] for all calls originating in the U.S.<ref name=EwenMacAskill>{{cite news|last=MacAskill|first=Ewen|title=NSA collecting phone records of millions of Verizon customers daily|url=http://www.guardian.co.uk/world/2013/jun/06/nsa-phone-records-verizon-court-order |accessdate=June 6, 2013|newspaper=[[The Guardian]]|date=June 5, 2013|author2=Spencer Ackerman|location=London}}</ref><ref name=FoxNews>{{cite news|title=NSA collecting phone records for millions of Verizon customers, report says |url=http://www.foxnews.com/politics/2013/06/06/nsa-collecting-phone-records-for-millions-verizon-customers-report-says/ |accessdate=June 6, 2013 |newspaper=FoxNews |date=June 6, 2013}}</ref> Verizon Wireless was not part of the NSA data collection for wireless accounts due to foreign ownership issues.<ref name=DannyYadron>{{cite news |title=T-Mobile, Verizon Wireless Shielded from NSA Sweep |last1=Yadron |first1=Danny |last2=Perez |first2=Evan |url=http://online.wsj.com/news/articles/SB10001424127887324049504578543800240266368 |newspaper=[[The Wall Street Journal]] |date=June 14, 2013 |accessdate=February 12, 2014}}</ref> (see also [[MAINWAY]] article)
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In September 2013, Verizon purchased the 45% stake in [[Verizon Wireless]] owned by Vodafone for $130 billion.<ref name="BBC News">{{cite news|url=http://www.bbc.co.uk/news/business-23933955 |title=Vodafone confirms Verizon stake sale |publisher=BBC News |date=2013-09-02 |accessdate=2013-09-02}}</ref> The deal closed on February 21, 2014, becoming the third largest corporate deal ever signed, giving Verizon Communications sole ownership of Verizon Wireless.<ref name=DevindraHardawar>{{cite news |title=Verizon, Vodafone agree $130 billion Wireless deal |author=Devindra Hardawar |url=http://venturebeat.com/2014/02/21/verizon-closes-130b-deal-to-buy-out-vodafones-stake-in-verizon-wireless-today/ |work=[[VentureBeat]] |date=February 21, 2014 |accessdate=February 21, 2014}}</ref>
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On January 14, 2014, the [[United States Court of Appeals for the District of Columbia Circuit|DC Circuit Court of Appeals]] struck down the FCC's [[net neutrality]] rules after Verizon filed suit against them in January 2010.<ref name=LeticiaMiranda>{{cite news |last=Miranda |first=Leticia |date=December 6, 2013 |title=Verizon, the FCC and What You Need to Know About Net Neutrality |url=http://www.thenation.com/article/177425/verizon-fcc-and-what-you-need-know-about-net-neutrality# |newspaper=[[The Nation]] |accessdate=November 27, 2013}}</ref><ref name=RyanSingel>{{cite news |last=Singel |first=Ryan |date=January 20, 2011 |title=Verizon Files Suit Against FCC Net Neutrality Rules |url=http://www.wired.com/business/2011/01/verizon-sues-fcc/ |newspaper=[[Wired (magazine)|Wired]] |accessdate=November 27, 2013}}</ref>
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On January 22, 2014 the Wall Street Journal reported that Verizon Communications Inc. received more than 1,000 requests for information about its subscribers on national security grounds via [[National Security Letters]]. In total, Verizon received 321,545 requests from federal, state and local law enforcement for U.S. customer information.<ref name=RyanKnutson>{{cite news |title=Verizon Says It Received More Than 1,000 National Security Letters In 2013 |last1=Knutson |first1=Ryan |url=http://online.wsj.com/article/BT-CO-20140122-708331.html |newspaper=[[The Wall Street Journal]] |date=January 22, 2014 |accessdate=February 12, 2014}}</ref>
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On January 5, 2015, Verizon was said to have approached [[AOL]] about a possible takeover or venture.<ref>[http://www.msn.com/en-us/money/companies/verizon-said-to-approach-aol-about-possible-takeover-or-venture/ar-BBhyOgy Verizon Said to Approach AOL About Possible Takeover or Venture]. MSN News. Retrieved: 8 January 2015.</ref>
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On May 12, 2015, Verizon announced they would purchase [[AOL]] at $50 per share, for a deal valued around $4.4 billion.<ref>{{Cite web|title = Verizon to buy AOL for $4.4B; AOL shares soar|url = http://www.cnbc.com/id/102670331|accessdate = 2015-05-12|first = Fred|last = Imbert}}</ref>
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In May 2015, Verizon agreed to pay $90 million "to settle federal and state investigations into allegations mobile customers were improperly billed for premium text messages."<ref>{{Cite news|title = Verizon and Sprint to pay $158 million to settle mobile cramming case|url = http://www.latimes.com/business/la-fi-verizon-sprint-cramming-settlement-20150512-story.html|accessdate = 2015-05-12|first = Jim|last = Puzzanghera|work=Los Angeles Times|date=May 12, 2015}}</ref>
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In August 2015, Verizon launched its car doctor product named Hum.<ref>http://blog.codexify.com/2015/08/verizon-car-doctor-finally-in-market.html</ref>
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==Lines of business==
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[[File:Dodge Ram Van Verizon.jpg|thumb|200px|Verizon service van]]
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Verizon Communications' operations are divided into four business units: wireless services, residential and small business services, enterprise services, and partner programs.
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===Wireless===
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{{main|Verizon Wireless}}
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[[File:Verizon Wireless at Bangor Mall, Bangor, ME IMG 2617.JPG|200px|right|thumb|Verizon Wireless outlet at the Bangor Mall in [[Bangor, Maine|Bangor]], [[Maine]]]]
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[[Verizon Wireless]] provides mobile phone, text message, and data services for phones, tablets, and computers, as well as wireless [[Hotspot (Wi-Fi)|hotspot]] devices.
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As of September 2013, Verizon's 4G [[LTE (telecommunication)|LTE]] network covered over 303 million people,<ref name=FactSheet>{{cite web |url=http://about.verizon.com/themes/site_themes/vz/images/uploads/verizon-corporate-fact-sheet.pdf |title=Verizon Communications Fact Sheet |date=September 30, 2013 |accessdate=October 25, 2013}}</ref> and as of September 2014, Verizon had 125.3 million wireless subscribers.<ref name=WirelessProvider/> In a September 2013 survey conducted by [[J.D. Power and Associates]], Verizon Wireless was rated as having the highest network quality amongst national providers across all six geographic regions of the U.S.,<ref name=Fabrikant>{{cite news |title=Verizon Wireless Recognized as the Network Quality Leader in New Jersey in Latest J.D. Power Study |author=Mel Fabrikant |url=http://www.paramuspost.com/article.php/20130906114553589 |work=The Paramus Post |date=September 6, 2013 |accessdate=October 10, 2013}}</ref> marking the first time any provider has come in first in all regions since the study switched to a regional format in 2004.<ref name=Parker>{{cite web |url=http://www.fiercewireless.com/tech/story/verizon-snags-jd-power-nationwide-network-performance-crown/2013-09-01 |title=Verizon snags J.D. Power nationwide network performance crown |author=Tammy Parker |date=September 1, 2013 |work=FierceWireless:Tech |accessdate=October 10, 2013}}</ref>
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Also in September 2013, it was announced that Verizon would buy the remaining stake that [[Vodafone]] owned in [[Verizon Wireless]], which had been a joint venture between the two companies, for $130 billion.<ref name="BBC News"/> Upon the closing of the deal in the first quarter of 2014, it was the third largest corporate deal ever signed.<ref name=Holton>{{cite news |title=Verizon, Vodafone agree $130 billion Wireless deal |author=Kate Holton and Sinead Carew |url=http://www.reuters.com/article/2013/09/02/us-vodafone-verizon-idUSBRE97S08C20130902 |work=Reuters |date=September 2, 2013 |accessdate=October 10, 2013}}</ref>
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As of January 2015, Verizon's 4G LTE network covers 90% of all Americans.<ref>{{Cite web|title = America's Largest 4G LTE Network {{!}} Verizon Wireless|url = http://www.verizonwireless.com/landingpages/4g-lte/|website = www.verizonwireless.com|accessdate = 2015-05-12}}</ref>
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===Residential and small business===
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{{Main|Verizon FiOS}}
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{{See also|List of Verizon wireline companies}}
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Verizon provides wireline phone service, Internet access, and television to residences and small businesses, via either copper wire or [[optical fiber cable|fiber optic cable]].<ref name=Krause>{{cite news |title=Will Verizon Go Wireless-Only And Spinoff FiOS? |author=Reinhardt Krause |url=http://news.investors.com/technology/092613-672670-speculation-verizon-restructures-to-go-all-wireless.htm |work=Investor's Business Daily |date=September 26, 2013 |accessdate=October 4, 2013}}</ref>
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Verizon's [[Verizon FiOS|FiOS service]], launched in 2005, provides Internet, television, and phone service using [[optical fiber cable|fiber optic cable]] instead of copper wire.<ref name=Krause/> FiOS cable passes near 18 million homes, of which 14.6 million are completely ready for service; the other 3.4 million homes would require some additional wiring to support FiOS.<ref name=Krause/> As of September 2013, Verizon had a total of 5.9 million FiOS Internet subscribers and 5.2 million FiOS TV customers,<ref name=FactSheet/> with FiOS accounting for 75% of Verizon's revenues from fixed-line consumer retail.<ref name=Krause/> In September 2013, Verizon announced that FiOS TV subscribers would be able to watch some television channels live on their mobile devices.<ref name=Perez>{{cite web |url=http://techcrunch.com/2013/09/20/verizon-fios-expands-mobile-tv-support-to-android-iphone-now-lets-you-watch-live-tv-outside-the-home/ |title=Verizon FiOS Expands Mobile TV Support To Android & iPhone, Now Lets You Watch Live TV Outside The Home |author=Sarah Perez |date=September 20, 2013 |work=TechCrunch |accessdate=October 10, 2013}}</ref>
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In areas where Verizon has installed FiOS service, the copper wires, which are more expensive to maintain, are removed. This prevents a customer who has switched to FiOS from switching back to services provided by copper wires, such as [[digital subscriber line|DSL]] service.<ref name=Yao>{{cite news |title=Verizon's copper cutoff traps customers, hampers rivals |author=Deborah Yao |url=http://seattletimes.com/html/businesstechnology/2003782083_verizoncopper10.html |work=The Seattle Times |date=July 10, 2007 |accessdate=October 10, 2013}}</ref>
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Verizon operates landline services in 9 states in the Northeast Region (Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia) and Washington, D.C.<ref name=FactSheet/> through the following operating companies:
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*Verizon Delaware LLC
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*Verizon Maryland, Inc.
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*Verizon New England, Inc.&nbsp;– Operations in Massachusetts and Rhode Island. no longer in Connecticut due to low demand and sold its lines in Maine, New Hampshire and Vermont to Fairpoint to increase profitability
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*Verizon New Jersey, Inc.
{{Retired}}
*Verizon New York, Inc.&nbsp;– Also serves a portion of southwestern Connecticut
{{Retired}}
*Verizon North LLC&nbsp;– Operations in Pennsylvania inherited from GTE
{{Retired}}
*Verizon Pennsylvania LLC
{{Retired}}
*Verizon South, Inc.&nbsp;– Operations in Virginia inherited from GTE
{{Retired}}
*Verizon Virginia LLC
{{Retired}}{{Retired}}
*Verizon Washington, D.C., Inc.
{{Retired}}

{{Retired}}
===Enterprise===
{{Retired}}
Verizon Enterprise Solutions, known as Verizon Business from 2006 to 2011, provides services for wholesale, corporate, and government clients.<ref name=Malykhina>{{cite web |url=http://www.informationweek.com/newly-merged-verizon-and-mci-bridge-two/189601048 |title=Newly Merged Verizon And MCI Bridge Two IT Infrastructures |author=Elena Malykhina |date=June 26, 2006 |work=InformationWeek |accessdate=October 10, 2013}}</ref><ref name=Telecompaper>{{cite web |url=http://www.telecompaper.com/news/verizon-creates-new-verizon-enterprise-solutions-global-unit--845170 |title=Verizon creates new Verizon Enterprise Solutions global unit |date=December 15, 2011 |work=Telecompaper |accessdate=October 10, 2013}}</ref> Enterprise Solutions provides a [[cloud computing|cloud-based]] platform to deliver IT, security, mobility, and collaboration solutions to customers.<ref name="Telecompaper"/> It supports service in 75 countries, and has a global [[Internet Protocol|IP]] network that reaches more than 150 countries, with 99 percent of [[Fortune 500]] companies using Verizon Enterprise Solutions.<ref name=FactSheet/>
{{Retired}}

{{Retired}}
In October 2013, Verizon announced Verizon Cloud, a [[platform as a service]] offering that allows for the fast deployment of virtual machines for customers, as well as control of the configuration of those virtual machines.<ref name=Levine>{{cite web |url=http://www.newsfactor.com/story.xhtml?story_id=01200075UDFC |title=Verizon Unveils New Enterprise Cloud Services |author=Barry Levine |date=October 4, 2013 |work=NewsFactor |accessdate=October 10, 2013}}</ref>
{{Retired}}

{{Retired}}
===Verizon Partner Program===
{{Retired}}
On February 28, 2013, Verizon launched the [http://www.verizonenterprise.com/partnerprogram/ Verizon Partner Program (VPP)], which offers medium-sized preferred access to its businesses' cloud, mobility, communications, and networking solutions. There are four levels to VPP membership: Platinum, Gold, Silver, and Member.<ref>{{cite news|title=Verizon Launches New Partner Program to Better Serve Medium Business Market|url=http://www.verizonenterprise.com/about/news/#rm26123en|date=July 3, 2013}}</ref> Each offers a different level of benefits and requirements. VPP also offers three business models: Agent, Resale, and Sell With. Each represents a different relationship with Verizon. Some Partner Program companies include General Datatech, [http://www.sova.com SOVA] (a Platinum member in the program), and OEM Data Delivery.<ref>{{cite news|title=OEM Controls Data Delivery teams with Verizon Wireless to expand M2M in Construction and Mining|url=http://www.prnewswire.com/news-releases/oem-controls-data-delivery-teams-with-verizon-wireless-to-expand-m2m-in-construction-and-mining-205419841.html|date=July 3, 2013}}</ref>
{{Retired}}

==Marketing campaigns==
Since its inception, Verizon Communications has run several marketing campaigns, including:

===Can you hear me now?===
The "Can you hear me now?" campaign, which was created for the newly formed [[Verizon Wireless]], started running in 2001 and featured actor [[Paul Marcarelli]] in the role of "Test Man," a character based on a Verizon network tester who travels the country asking "Can you hear me now?"<ref name=Sentinel00>{{cite web |url=http://www.highbeam.com/doc/1P3-490543281.html |title=Verizon Launches Nationwide Advertising Campaign to Introduce New Company Name |author= |date=August 9, 2000 |work=Sentinel |publisher= |accessdate=April 9, 2014}}</ref><ref name=Fulford03>{{cite news |title=Can you hear me now? Verizon tester logs 25,000 miles a year |author=Martha Fulford |url=http://www.highbeam.com/doc/1G1-108789185.html |work=ColoradoBiz |date=September 1, 2003 |accessdate=April 9, 2014}}</ref><ref name=Howard04>{{cite news |title='Can you hear me now?' a hit |author=Theresa Howard |url=http://usatoday30.usatoday.com/money/advertising/adtrack/2004-02-22-track-verizon_x.htm |work=USA Today |date=February 23, 2004 |accessdate=April 9, 2014}}</ref> The campaign, originally conceived by the agency [[Bozell]] in New York, ran from early 2001 to September 2010.<ref name=Patel11>{{cite news |title=Reports of Verizon Guy's Demise (Slightly) Exaggerated |author=Kunur Patel |url=http://adage.com/article/news/reports-verizon-guy-s-demise-slightly-exaggerated/227001/ |work=Advertising Age |date=April 14, 2011 |accessdate=April 8, 2014}}</ref><ref name=Morgranapr11>{{cite news |title=Hear Me Now? |author=Spencer Morgranapr |url=http://www.theatlantic.com/magazine/archive/2011/05/hear-me-now/308449/ |work=The Atlantic |date=April 2, 2011 |accessdate=April 8, 2014}}</ref> Data from the technology tracking firm The [[Yankee Group]] shows that, in the early years of the campaign, net customers grew 10% to 32.5 million in 2002 and 15% more to 37.5 million in 2003. In addition, customer turnover dropped to 1.8% in 2001, down from 2.5% in 2000.<ref name=Howard04/>

===There's a map for that===
The "There's a map for that" campaign was launched in late 2009. It was designed as a parody of [[AT&T]]'s "There's an app for that" adverts. The ads depicted a side-by-side comparison of Verizon and AT&T network coverage maps.<ref name=AP09>{{cite news |title=There's an end to that: AT&T drops Verizon Suite |author=Associated Press |url=http://www.nbcnews.com/id/34241254#.UzXJ4_ldW_g |work=NBCnews.com |date=December 2, 2009 |accessdate=April 9, 2014}}</ref> AT&T filed a lawsuit in Atlanta federal court early in November 2009, claiming that the coverage maps being used in the ads were misleading.<ref name =Bradley09>{{cite news |title=AT&T Sues Verizon Over 'There's a Map for That' Ads |author=Tom Bradley |url=http://www.pcworld.com/article/181364/ATT_Sues_Verizon_Over_Theres_a_Map_for_That_Ads.html |work=PC World |date=November 3, 2009 |accessdate=April 9, 2014}}</ref> The suit was dropped later that month in conjunction with Verizon dropping a similar suit against AT&T.<ref name=AP09/>

===That's not cool===
In 2009, Verizon joined with the [[Ad Council]], in partnership with the [[Family Violence Prevention Fund]] and the [[Office on Violence Against Women]], to create the "That's not cool" campaign. This [[public service announcement|public service advertising]] campaign was designed to help teens recognize and prevent digital dating abuse. Verizon ran the ads on its Wireless' Mobile Web service, [[Verizon FiOS]] Internet, and [[Verizon FiOS]] TV.<ref name=MarketingWeekly09>{{cite news |title=Verizon Brings Ad Council PSAs on Teen Dating Abuse to Mobile, Internet and TV |author= |url=http://www.highbeam.com/doc/1G1-208417199.html |work=Marketing Weekly News |date=October 3, 2009 |accessdate=April 9, 2014}}</ref><ref name=Shields09>{{cite news |title=Verizon, Ad Council Link Up for Teen PSA Campaign |author=Mike Shields |url=http://www.adweek.com/news/advertising-branding/verizon-ad-council-link-teen-psa-campaign-113536 |work=Adweek |date=September 18, 2009 |accessdate=April 9, 2014}}</ref>

===Powerful Answers===
In January 2013, Verizon launched the "Powerful Answers" campaign designed by agency [[McGarryBowen]].<ref name=Stibel13>{{cite news |title=Flipsides: Is Verizon's 'Powerful Answers' Campaign Genius or a GE Knockoff? |author=Gary Stibel |url=http://adage.com/article/guest-columnists/verizon-s-powerful-answers-campaign-a-ge-knockoff/239293/ |work=Advertising Age |date=January 21, 2013 |accessdate=April 8, 2014}}</ref> The campaign centered around a contest in which $10 million in prizes was offered to individuals for finding solutions to "the world's biggest challenges" by making use of Verizon's cloud, broadband, and wireless networks.<ref name=Wirelessnews14/><ref name=Mosaritolo13>{{cite news |title=Verizon Launches $10M Powerful Answers Contest |author=Angela Mosaritolo |url=http://www.pcmag.com/article2/0,2817,2417396,00.asp |work=PC Magazine |date=April 3, 2013 |accessdate=April 9, 2014}}</ref> Winners of the inaugural competition were announced by Verizon Chairman and CEO [[Lowell McAdam]] at the 2014 [[Consumer Electronics Show]].<ref name=Wirelessnews14>{{cite news |title=Prize-Winning Amounts Reported in $10M Powerful Answers Award |author= |url=http://www.highbeam.com/doc/1P1-222520826.html |work=Wireless News |date=January 13, 2014 |accessdate=April 9, 2014}}</ref> Israel-based TinyTap won the education category, Smart Vision Labs of Newport, Rhode Island won in the healthcare category, and [[Mosaic Inc.]] of Oakland, California won in the sustainability category.<ref name=Wirelessnews14/>

===Inspire Her Mind===
Verizon launched its "Inspire Her Mind" ad in June 2014, in partnership with MAKERS. The ad, created by the agency AKQA, sought to encourage girls' interest in science, technology, engineering and math.<ref>{{Cite web|title = Ad of the Day: Verizon Reminds Parents That Girls Aren't Just Pretty but 'Pretty Brilliant'|url = http://www.adweek.com/news/advertising-branding/ad-day-verizon-reminds-parents-girls-arent-just-pretty-pretty-brilliant-158269|accessdate = 2015-05-07}}</ref> It aimed to address findings from the National Science Foundation, whose research showed that 66 percent of fourth-grade girls said they like science and math, yet only 18 percent of college students in engineering and math are women.<ref>{{Cite news|title = Powerful Ad Shows What A Little Girl Hears When You Tell Her She's Pretty|url = http://social.huffingtonpost.com/2014/06/24/verizon-ad-tells-parents-to-encourage-girls_n_5526236.html|website = The Huffington Post|accessdate = 2015-05-07|date=June 24, 2014}}</ref> The spot was directed by Pam Thomas of Community Films and voiced by Girls Who Code founder Reshma Saujani.<ref>{{Cite web|title = #InspireHerMind: Viral Ad Hopes to Draw Girls to STEM Jobs|url = http://www.nbcnews.com/pop-culture/viral/inspirehermind-viral-ad-hopes-draw-girls-stem-jobs-n140871|accessdate = 2015-05-07}}</ref>

===Flipside Stories (#NeverSettle)===
Verizon launched its Flipside Stories ad campaign in February 2015 featuring the #NeverSettle hashtag. The ads show dramatized "testimonials" of people with and without Verizon Wireless or Verizon FiOS services.<ref>{{Cite web|title = Meet Poor Decision-Making Rob Lowe (He Has a Face Tattoo)|url = http://adage.com/article/media/meet-poor-decision-making-rob-lowe-a-face-tattoo/297205/|accessdate = 2015-05-07}}</ref><ref>{{Cite web|title = NBA's Recovering Jabari Parker Makes Gatorade Debut|url = http://adage.com/article/media/nba-s-recovering-jabari-parker-makes-gatorade-debut/297600/|accessdate = 2015-05-07}}</ref><ref>{{Cite web|title = These Verizon Ads Are All About Real Estate: We're Obsessed|url = http://www.realtor.com/news/verizon-ads-real-estate/|accessdate = 2015-05-07}}</ref>

=== Get Out of the Past, Get FiOS ===
Similar to the Flipside Stories ad campaign, Verizon's mid-2015 ad campaign features dramatized "testimonials" of people without FiOS. The ads end with a voiceover of someone saying "Get Out of the Past, Get FiOS".

==Corporate responsibility==

The Verizon Foundation is the philanthropic arm of Verizon Communications, donating about $70 million per year to nonprofit organizations, with a focus on education, domestic violence prevention, and energy management.<ref name=Killian08>{{cite web |url=http://w3.nexis.com/new/docview/getDocForCuiReq?lni=4RXH-6W50-TXGY-T0N4&csi=8399&oc=00240&perma=true |title=Verizon Foundation to give $1M to literacy program |author=Erin Killian |date=February 25, 2008 |work=Washington Business Journal |accessdate=September 22, 2014}}</ref> Verizon's educational initiatives have focused on [[STEM fields]],<ref name=JournalofTech12>{{cite web |url=http://www.highbeam.com/doc/1G1-308156786.html |title=Verizon Foundation Launches Education Initiative to Strengthen Student Learning in Science, Technology, Engineering and Math through Mobile Technology |date=October 30, 2012 |work=Journal of Technology |accessdate=September 22, 2014}}</ref> including: a national competition for students to develop mobile application concepts;<ref name=JournalofTech12/> the Verizon Innovative Learning Schools program, providing professional development for teachers in underserved areas;<ref name=JournalofEng13>{{cite web |url=http://www.highbeam.com/doc/1G1-336734378.html |title=After Achieving Early Success, Innovative Program That Helps Teachers Use Mobile Technology to Improve Student Learning Expands to 12 More Schools |date=July 10, 2013 |work=Journal of Engineering |accessdate=September 26, 2014}}</ref> and providing students with wireless hardware and services as part of President Obama's ConnectED program.<ref name=High14>{{cite web |url=http://politic365.com/2014/05/03/verizon-foundation-incubating-new-social-solutions-getting-kids-connected/ |title=Verizon Foundation: Incubating New Social Solutions & Getting Kids ConnectEd |author=Kristal Lauren High |date=May 3, 2014 |work=Politic365 |accessdate=September 23, 2014}}</ref> The company also runs HopeLine, which has provided [[mobile phones]] to approximately 180,000 victims of domestic violence,<ref name=Reznick13>{{cite web |url=http://www.geekwire.com/2013/verizon-wirelesss-hopeline-project-asks-cell-phones-kick-years-earth-day/ |title=Donate your old phone, support domestic violence aid with Verizon’s HopeLine |author=Alisa Reznick |date=April 19, 2013 |work=GeekWire |accessdate=September 22, 2014}}</ref><ref>{{cite news |title=Verizon presents grant to "End Domestic Abuse WI," Packers collecting no-longer-used wireless phones |author=Katie Delong |url=http://fox6now.com/2014/10/07/verizon-presents-grant-to-end-domestic-abuse-wi-packers-collecting-no-longer-used-wireless-phones/ |work=FOX 6Now |date=October 7, 2014 |accessdate=October 10, 2014}}</ref> and a program that offers grants for victims of domestic violence to start or grow home-based businesses.<ref name=EducationLetter12>{{cite web |url=http://www.highbeam.com/doc/1G1-284777536.html |title=Verizon Launches Entrepreneurship Training Program to Help Domestic Violence Survivors Become Small Business Owners |date=March 14, 2012 |work=Education Letter |accessdate=September 22, 2014}}</ref> As part of an initiative to reduce the company's carbon intensity metrics by 50 percent by 2020, Verizon announced planned investment in solar panels and natural gas fuel cells at its facilities.<ref name=Fehrenbacher13>{{cite news |title=Verizon to spend $100M on solar panels, fuel cells for facilities |author=Katie Fehrenbacher |url=https://gigaom.com/2013/04/30/verizon-to-spend-100m-on-solar-panels-fuel-cells-for-facilities/ |work=GigaOm |date=April 30, 2013 |accessdate=October 1, 2014}}</ref> The increased capacity would make Verizon the leading solar power producer among U.S. communications companies.<ref name=Mearian14>{{cite news |title=Verizon to become solar-power leader in the U.S. telecom industry |author=Lucas Mearian |url=http://www.computerworld.com/article/2599182/sustainable-it/verizon-to-become-solar-power-leader-in-the-u-s-telecom-industry.html |work=Computer World |date=August 26, 2014 |accessdate=October 5, 2014}}</ref>

==Sponsorships and venues==
Verizon is the title sponsor of several large performance and sports venues as well as a sponsor of several major sporting organizations.

===National Hockey League===
In January 2007 Verizon secured exclusive marketing and promotional rights with the [[National Hockey League]].<ref name=DeMarrais07>{{cite news |title=Verizon Wireless reaches marketing deal with NHL |author=Kevin G. DeMarrais |url=http://www.highbeam.com/doc/1P1-133020904.html |work=The Record |date=January 4, 2007 |accessdate=April 9, 2014}}</ref> The deal was extended for another three years in 2012 and included new provisions for the league to provide exclusive content through Verizon's GameCenter app.<ref name =Long12>{{cite web |url=http://www.sportspromedia.com/news/verizon_extends_as_nhl_wireless_provider/ |title=Verizon extends as NHL wireless provider |author=Michael Long |date=February 14, 2012 |work=SportsMedia |publisher= |accessdate=April 9, 2014}}</ref>

===IndyCar Series===
In 2010 Verizon chose to opt out of a two-year-old [[NASCAR]] team sponsorship with [[Team Penske|Penske Racing]] in order to pursue an expanded presence with the [[IndyCar Series]].<ref name=Peltz14>{{cite news |title=Verizon becomes title sponsor of IndyCar racing series |author=Jim Peltz |url=http://www.latimes.com/sports/sportsnow/la-sp-sn-indycar-verizon-title-sponsor-20140314,0,3739022.story#axzz2wRNWsrKV |work= Los Angeles Times|date=March 14, 2014 |accessdate=April 9, 2014}}</ref> In March 2014 Verizon signed a multiyear deal making them the title sponsor of the IndyCar Series, now called the Verizon IndyCar Series.<ref name=AP14>{{cite web |url=http://www.highbeam.com/doc/1A1-211ab062572340f58ff899f624af4bbb.html |title=Verizon becomes title sponsor of IndyCar Series |author= |date=March 14, 2014 |work=AP Online |publisher= |accessdate=April 9, 2014}}</ref>

===National Football League===
In late 2010 Verizon Communications joined with [[Vodafone Group]] in a joint partnership to replace [[Sprint Corporation|Sprint]] as the official wireless telecommunications partner of the [[National Football League]].<ref name=IEG10>{{cite web |url=http://www.sponsorship.com/iegsr/2010/12/20/How-Verizon-Wireless-Views-Sponsorship,-Activation.aspx#.UynmEvldW_g |title=How Verizon Wireless Views Sponsorship, Activation and ROI
|author= |date=December 20, 2010 |work= |publisher=IEG Sponsorship Report |accessdate=April 9, 2014}}</ref> The four-year deal was estimated at $720 million. In June 2013, Verizon announced a four-year extension with the NFL in a deal reportedly valued at $1 billion. The new agreement gives Verizon the right to stream every NFL regular-season and playoff game.<ref name=sposnorship13>{{cite web |url=http://www.sponsorship.com/iegsr/2013/08/05/Wireless-Service-Providers-Dial-Up-New-Sponsorship.aspx#.UynouPldW_g |title=Wireless Service Providers Dial Up New Sponsorships |author= |date=August 5, 2013 |work= |publisher=Sponsorship.com |accessdate=April 9, 2014}}</ref>

===Venues===
Verizon is the title sponsor for a number of sporting and entertainment arenas including the [[Verizon Center]] in Washington, DC;<ref name=Nakamura07>{{cite news |title=Verizon Center Marks 10th Anniversary |author=David Nakamura |url=http://www.washingtonpost.com/wp-dyn/content/article/2007/12/01/AR2007120101486.html |work=Washington Post |date=December 2, 2007 |accessdate=April 10, 2014}}</ref> the [[Verizon Wireless Arena]] in Manchester, New Hampshire;<ref name=VerizonWirelessArenaFacts>{{cite web |url=http://www.verizonwirelessarena.com/arena_info/default.asp |title=Verizon Wireless Arena Facts |author= |date= |work= |publisher=Verizon Wireless Arena |accessdate=April 10, 2014}}</ref> the [[Verizon Arena]] in North Little Rock, Arkansas;<ref name=VerizonArena>{{cite web |url=https://www.verizonarena.com/about-the-arena/ |title=About The Arena |author= |date= |work= |publisher=Verizon Arena |accessdate=April 10, 2014}}</ref> and the [[Verizon Wireless Center]] in Mankato, Minnesota.<ref name=FreePress>{{cite web |url=http://www.mankatofreepress.com/local/x1048526942/Alltel-Center-to-get-name-change |title=Alltel Center to get name change |author= |date=July 24, 2009 |work=Market of Free Press |publisher= |accessdate=April 10, 2014}}</ref>
Verizon is also currently the title sponsor of five entertainment amphitheaters in locations throughout the United States, four being individually referred to as the "Verizon Wireless Amphitheatre": in [[Verizon Wireless Amphitheatre (Irvine, California)|Irvine, California]]; [[Verizon Wireless Amphitheater (Maryland Heights, Missouri)|Maryland Heights, Missouri]]; [[Verizon Wireless Amphitheater (Selma, Texas)|Selma, Texas]]; and [[Verizon Wireless Amphitheatre at Encore Park|Alpharetta, Georgia]]. The fifth is the [[Verizon Theatre at Grand Prairie]], Texas.

==References==
{{Reflist|33em}}
{{Clear}}

==External links==
{{Commons category|Verizon}}
* {{Official website|http://www.verizon.com/}}
** [http://www.verizon.com/investor/bo_meettheboard.htm Meet the Board]
* {{Wayback|url=http://www.verizon.com/|title=Verizon|date=20000620014401}}

{{Verizon}}
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}}

[[Category:Verizon Communications| ]]
[[Category:Bell System]]
[[Category:Broadband]]
[[Category:Cable television companies of the United States]]
[[Category:Companies based in New York City]]
[[Category:Companies established in 1983]]
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Revision as of 20:20, 25 December 2015

Verizon Communications Inc.
FormerlyBell Atlantic Corporation (1983–2000)
Company typePublic
NYSEVZ
Dow Jones Industrial Average Component
S&P 500 Component
IndustryTelecommunications
PredecessorAmerican Telephone and Telegraph Company
FoundedOctober 7, 1983; 40 years ago (1983-10-07)
(as Bell Atlantic Corporation)[1]
Headquarters1095 Avenue of the Americas
New York, NY 10036[2]
Key people
Lowell McAdam
(Chairman and CEO)
ProductsFixed-line and mobile telephony, broadband and fixed-line internet services, digital television and network services, and global Internet Protocol backbone network[3]
RevenueIncrease US$ 127.079 billion (2014)[4]
Decrease US$ 019.599 billion (2014)[4]
Decrease US$ 09.625 billion (2014)[4]
Total assetsDecrease US$ 232.708 billion (2014)[4]
Total equityDecrease US$ 013.676 billion (2014)[4]
Number of employees
177,300 (2014)[4]
DivisionsVerizon New England
Verizon New York
Verizon Delaware
Verizon New Jersey
Verizon Pennsylvania
Verizon North
Verizon Maryland
Verizon Virginia
Verizon California
Verizon Wireless
Verizon Fios
SubsidiariesVerizon Wireless
AOL
Diamond State Telephone
New Jersey Bell
Bell of Pennsylvania
Verizon North
The Chesapeake and Potomac Telephone Company
Verizon California
Hughes Telematics[5]
Terremark
EdgeCast Networks[6]
International Computer Security Association[7]
CyberTrust[3]
Websitewww.verizon.com

Verizon Communications (pronounced /vəˈrzən/ və-RY-zən), is an American broadband and telecommunications company, the largest U.S. wireless communications service provider as of September 2014,[8] and a corporate component of the Dow Jones Industrial Average.[9] The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City,[2] but is incorporated in Delaware.

What eventually became Verizon was founded as Bell Atlantic, which was one of the seven Baby Bells that were formed after AT&T Corporation was forced to relinquish its control of the Bell System by order of the Justice Department of the United States.[10] Bell Atlantic came into existence in 1984 with a footprint from New Jersey to Virginia, with each area having a separate operating company (consisting of New Jersey Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone).

As part of the rebranding that the Baby Bells took in the mid-1990s, all of the operating companies assumed the Bell Atlantic name. In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. In addition, Bell Atlantic moved their headquarters from Philadelphia into the old NYNEX headquarters and rebranded the entire company as Bell Atlantic.

In 2000 Bell Atlantic merged with GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. Bell Atlantic, the surviving company, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon.[11]

Following several mergers among the Baby Bells, Verizon is one of three surviving Baby Bells, alongside AT&T (which as SBC Corporation bought the original AT&T in 2005) and independent company CenturyLink, which owns the former US West.

History

File:Bell Atlantic (logo) (1983-1997).gif
Bell Atlantic logo, 1983–1997
File:Bell Atlantic Logo 1997-2000.png
Bell Atlantic logo, 1997–2000

Bell Atlantic (1983-2000)

Bell Atlantic Corporation was created as one of the original Regional Bell Operating Companies (RBOCs) in 1984, during the breakup of the Bell System. Bell Atlantic's original roster of operating companies included:

Bell Atlantic originally operated in the states of New Jersey, Pennsylvania, Delaware, Maryland, West Virginia, and Virginia, as well as Washington, DC.

In 1994, Bell Atlantic became the first RBOC to entirely drop the original names of its original operating companies.

In 1996, CEO and Chairman Raymond W. Smith orchestrated Bell Atlantic's merger with NYNEX. When it merged, it moved its corporate headquarters from Philadelphia to New York City. NYNEX was consolidated into this name by 1997.

Formation (2000–2002)

Verizon Communications formed in June 2000 when the Federal Communications Commission approved a US$64.7 billion merger of telephone companies Bell Atlantic and GTE, nearly two years after the deal was proposed in July 1998.[12] The approval came with 25 stipulations to preserve competition between local phone carriers, including investing in new markets and broadband technologies.[12] The new venture was headed by co-CEOs Charles Lee, formerly the CEO of GTE, and Bell Atlantic CEO Ivan Seidenberg.[12]

Upon its inception, Verizon became the largest local telephone company in the United States, operating 63 million telephone lines in 40 states.[13] The company also inherited 25 million mobile phone customers.[13] Additionally, Verizon offered internet services and long-distance calling in New York, before expanding long-distance operations to other states.[12][14]

The name Verizon derives from the combination of the words veritas, Latin for truth, and horizon.[15] The name was chosen from 8,500 candidates and the company spent $300 million on marketing the new brand.[15][16]

Two months before the FCC gave final approval on the formation of Verizon Communications, Bell Atlantic formed Verizon Wireless in a joint venture with the British telecommunications company Vodafone in April 2000.[16][17][18] The companies established Verizon Wireless as its own business operated by Bell Atlantic, which owned 55% of the venture.[17] Vodafone retained 45% of the company.[17] The deal was valued at approximately $70 billion and created a mobile carrier with 23 million customers.[16][17] Verizon Wireless merged Bell Atlantic's wireless network, Vodafone's AirTouch and PrimeCo holdings, and the wireless division of GTE.[17][19][20] Due to its size, Verizon Wireless was able to offer national coverage at competitive rates, giving it an advantage over regional providers typical of the time.[16]

During its first operational year, Verizon Wireless released Mobile Web, an Internet service that allowed customers to access partner sites such as E*Trade, ABC News, ESPN, Amazon.com, Ticketmaster and MSN,[18] as well as the "New Every Two" program, which gave customers a free phone with every two-year service contract.[21] In another partnership with MSN in 2002, Verizon Wireless launched the mobile content service "VZW with MSN" and a phone that utilized the Microsoft Windows operating system.[22]

In August 2000, approximately 85,000 Verizon workers went on an 18-day labor strike after their union contracts expired.[23][24] The strike affected quarterly revenues,[25] resulting in Verizon Wireless' postponement of the company's IPO[25] (the IPO was ultimately cancelled in 2003, because the company no longer needed to raise revenue for Verizon Wireless due to increased profits[26] ), and created a backlog of repairs.Cite error: The <ref> tag has too many names (see the help page). In August 2002, Verizon began offering local, long-distance, and mobile calling, as well as Internet service, in a bundle. It was initially only available to customers in New York and Massachusetts.[14]

2003–2005

In June 2003, Verizon Wireless backed an FCC-issued portability requirement that permitted consumers to take their phone numbers with them across carriers.[27] The company gained 1.5 million new subscribers the following quarter, partially due to the rule change.[28] The following year, in April 2004, the Dow Jones Industrial Average added Verizon Communications to its stock market index.[29] Verizon replaced telecom competitor AT&T, which had been a part of the index since the Great Depression.[29]

On December 22, 2004, mail servers at Verizon.net were configured not to accept connections from Europe, by default, in an attempt to reduce spam email that was originating from the region. Individual domains would only be unblocked upon request.[30]

Verizon launched its FiOS Internet service, which transmits data over fiber optic cables in Keller, Texas.[31] The company launched FiOS TV in September 2005, also in Keller, Texas. Twenty percent of qualified homes signed up by the end of the year.[32] By January 2006, FiOS offered over 350 channels in eight states, including 20 high-definition television channels as well as video on demand.[32]

MCI (WorldCom) acquisition

Verizon began negotiations to purchase long distance carrier MCI in 2005. MCI accepted the company's initial $6.75 billion offer in February 2005, but then received a higher offer from Qwest Communications. Verizon increased its bid to $7.6 billion (or $23.50 a share), which MCI accepted on March 29, 2005.[33] The acquisition gave the company access to MCI's one million corporate clients and international holdings, expanding Verizon's presence into global markets.[33][34] As a result, Verizon Business was established as a new division to serve the company's business and government customers.[35] The FCC approved deal on November 5, 2005, valuing it at $8.5 billion.[36] Verizon's 2006 revenues rose by as much as 20% following the purchase.[37]

2006–2010

In May 2006, USA Today reported that Verizon, as well as AT&T and BellSouth, had given the National Security Agency landline phone records following the September 11 attacks.[38][39] That same month, a $50 billion lawsuit was filed by two lawyers on behalf of all Verizon subscribers for privacy violations and to prevent the company from releasing additional records without consent or warrant.[38][39] Protesters staged the National Day of Out(R)age due in part to the controversy.[40] Verizon stated in 2007 that the company fulfilled only "lawful demands" for information,[41] though also acknowledged surrendering customer information to government agencies without court orders or warrants 720 times between 2005 and 2007.[42]

Verizon won a lawsuit against Vonage in March 2007 for patent infringement. The three patents named were filed by Verizon in 1997 and relate to the conversion of IP addresses into phone numbers, a key technology of Vonage's business.[43] The company was awarded US$58 million in damages and future royalties.[43] Vonage later lost an appeal and was ordered to pay Verizon $120 million.[44]

In May 2007, Verizon acquired Cybertrust, a privately held provider of global information security services.[45] This purchase represented Verizon's intent to offer security solutions to its global enterprise customers.

Verizon Wireless reversed a controversial decision in September 2007 to deny NARAL Pro-Choice America a short code through which the organization could text consumers who had signed up for messaging from the group. They had initially refused the group access to a code by reserving the right to block "controversial or unsavory" messages.[46]

In November 2007, Verizon opened its networks for the first time to third party apps and devices,[47] a decision that allowed it to participate in the FCC's 2008 700 MHz auction of "open access" spectrum.[47][48] During that auction, the company bid $9.4 billion and won the bulk of national and local licenses for airwaves reaching approximately 469 million people.[48][49] Verizon utilized the increased spectrum for its 4G service.[48]

Verizon Wireless purchased wireless carrier Alltel for $28.1 billion in June 2008. The acquisition included 13 million customers, which allowed Verizon Wireless to surpass AT&T in number of customers and reach new markets in rural areas.[50]

In October 2010, Verizon Wireless paid $77.8 million in refunds and FCC penalties for overcharging 15 million customers for data services. The company stated the overcharges were accidental and only amounted to a few dollars per customer.[51][52]

On February 4, 2010, 4chan started receiving reports from Verizon Wireless customers that they were having difficulties accessing the site's image boards. 4chan administrators found that only traffic on port 80 to the boards.4chan.org domain was affected, leading them to believe that the block was intentional. On February 7, 2010, Verizon Wireless confirmed that 4chan.org was "explicitly blocked"[53] after Verizon's security and external experts detected sweep attacks coming from an IP address associated with the 4chan network. Traffic was restored several days later.[54]

In August 2010, the chairmen of Verizon and Google agreed that Network Neutrality should be defined and limited.[55][56]

In December 2010 Verizon continued censoring its network by blocking access to some IRC servers related to Wikileaks "Operation Payback".[57]

Verizon introduced its 4G LTE network in 38 markets in December 2010, as well as in airports in seven additional cities. The company planned on a three-year continuous expansion of the 4G service.[58]

Selling wirelines (2005–2010 & 2015)

Between 2005–2010, Verizon divested wireline operations in several states in order to focus on its wireless, FiOS internet and FiOS TV businesses.[37] It sold 700,000 lines in Hawaii in 2005,[37][59] and spun off lines in Maine, New Hampshire and Vermont in January 2007 that were then purchased by FairPoint Communications for $2.72 billion.[37] In 2009, the company spun off wirelines in 14 states into a company that then merged with Frontier Communications in a deal valued at $8.6 billion.[60] Verizon also shed its telephone directory business in 2006.[61]

In May 2009, Verizon announced that it was selling off its wireline operations in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia, and Wisconsin. And in 2015, they announced they were selling its wireline operations in Texas, Florida, and California to Frontier. [62]

2011–present

Verizon logo, 2000–2015

On January 27, 2011, Verizon acquired Terremark, an information technology services company for $1.4 billion.[63]

In February 2011, Verizon Wireless began selling the iPhone 4,[35] which eventually became the most successful launch on the network, outselling all previous phones in the company's history.[64]

Ivan Seidenberg stepped down as Verizon's CEO on August 1, 2011. Lowell McAdam succeeded him.[65]

In December 2011, the non-partisan organization Public Campaign criticized Verizon for its tax avoidance procedures after it spent $52.34 million on lobbying while collecting $951 million in tax rebates between 2008 and 2010 and making a profit of $32.5 billion. The same report also criticized Verizon for increasing executive pay by 167% in 2010 for its top five executives while laying off 21,308 workers between 2008 and 2010.[66] However, in its Form 10-K filed with the SEC on February 24, 2012, Verizon reported having paid more than $11.1 billion in taxes (including income, employment and property taxes) from 2009 to 2011. In addition, the company reported in the 10-K that most of the drop in employment since 2008 was due to a voluntary retirement offer.[67]

In June 2012, as part of its strategy to expand into new growth areas in its wireless business, Verizon purchased Hughes Telematics—a company that produces wireless features for automobiles—for $612 million.[68]

Also in June 2012, Verizon's E-911 service failed in the aftermath of the June 2012 derecho storm in several northern Virginia suburbs of Washington, D.C., with some problems lasting several days.[69] The FCC conducted an investigation[69] and in January 2013 released a report detailing the problems that led to the failure. Verizon reported that it had already addressed or was addressing a number of the issues related to the FCC report, including the causes of generator failures, conducting audits of backup systems and making its monitoring systems less centralized,[70] although the FCC indicated that Verizon still needed to make additional improvements.[71]

In July 2012, the FCC required Verizon to stop charging users an added fee for using 4G smartphones and tablets as Wi-fi hotspots (known as "tethering"). Verizon had been charging its customers, even those with "unlimited" plans, $20 per month for tethering. As part of the settlement, Verizon made a voluntary payment of $1.25 million to the U.S. Treasury.[72]

In August 2012, the Department of Justice approved Verizon's purchase of Advanced Wireless Services (AWS) spectrum from a consortium of cable companies, including Comcast, Time Warner Cable and Bright House Networks, for $3.9 billion.[73] Verizon began expanding its LTE network utilizing these extra airwaves in October 2013.[74]

On June 5, 2013, The Guardian reported it had obtained an order by the Federal Bureau of Investigation (FBI) and approved by the United States Foreign Intelligence Surveillance Court that required Verizon to provide the NSA with telephone metadata for all calls originating in the U.S.[75][76] Verizon Wireless was not part of the NSA data collection for wireless accounts due to foreign ownership issues.[77] (see also MAINWAY article)

In September 2013, Verizon purchased the 45% stake in Verizon Wireless owned by Vodafone for $130 billion.[78] The deal closed on February 21, 2014, becoming the third largest corporate deal ever signed, giving Verizon Communications sole ownership of Verizon Wireless.[79]

On January 14, 2014, the DC Circuit Court of Appeals struck down the FCC's net neutrality rules after Verizon filed suit against them in January 2010.[80][81]

On January 22, 2014 the Wall Street Journal reported that Verizon Communications Inc. received more than 1,000 requests for information about its subscribers on national security grounds via National Security Letters. In total, Verizon received 321,545 requests from federal, state and local law enforcement for U.S. customer information.[82]

On January 5, 2015, Verizon was said to have approached AOL about a possible takeover or venture.[83]

On May 12, 2015, Verizon announced they would purchase AOL at $50 per share, for a deal valued around $4.4 billion.[84]

In May 2015, Verizon agreed to pay $90 million "to settle federal and state investigations into allegations mobile customers were improperly billed for premium text messages."[85]

In August 2015, Verizon launched its car doctor product named Hum.[86]

Lines of business

Verizon service van

Verizon Communications' operations are divided into four business units: wireless services, residential and small business services, enterprise services, and partner programs.

Wireless

Verizon Wireless outlet at the Bangor Mall in Bangor, Maine

Verizon Wireless provides mobile phone, text message, and data services for phones, tablets, and computers, as well as wireless hotspot devices.

As of September 2013, Verizon's 4G LTE network covered over 303 million people,[87] and as of September 2014, Verizon had 125.3 million wireless subscribers.[8] In a September 2013 survey conducted by J.D. Power and Associates, Verizon Wireless was rated as having the highest network quality amongst national providers across all six geographic regions of the U.S.,[88] marking the first time any provider has come in first in all regions since the study switched to a regional format in 2004.[89]

Also in September 2013, it was announced that Verizon would buy the remaining stake that Vodafone owned in Verizon Wireless, which had been a joint venture between the two companies, for $130 billion.[78] Upon the closing of the deal in the first quarter of 2014, it was the third largest corporate deal ever signed.[90]

As of January 2015, Verizon's 4G LTE network covers 90% of all Americans.[91]

Residential and small business

Verizon provides wireline phone service, Internet access, and television to residences and small businesses, via either copper wire or fiber optic cable.[92]

Verizon's FiOS service, launched in 2005, provides Internet, television, and phone service using fiber optic cable instead of copper wire.[92] FiOS cable passes near 18 million homes, of which 14.6 million are completely ready for service; the other 3.4 million homes would require some additional wiring to support FiOS.[92] As of September 2013, Verizon had a total of 5.9 million FiOS Internet subscribers and 5.2 million FiOS TV customers,[87] with FiOS accounting for 75% of Verizon's revenues from fixed-line consumer retail.[92] In September 2013, Verizon announced that FiOS TV subscribers would be able to watch some television channels live on their mobile devices.[93]

In areas where Verizon has installed FiOS service, the copper wires, which are more expensive to maintain, are removed. This prevents a customer who has switched to FiOS from switching back to services provided by copper wires, such as DSL service.[94]

Verizon operates landline services in 9 states in the Northeast Region (Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia) and Washington, D.C.[87] through the following operating companies:

  • Verizon Delaware LLC
  • Verizon Maryland, Inc.
  • Verizon New England, Inc. – Operations in Massachusetts and Rhode Island. no longer in Connecticut due to low demand and sold its lines in Maine, New Hampshire and Vermont to Fairpoint to increase profitability
  • Verizon New Jersey, Inc.
  • Verizon New York, Inc. – Also serves a portion of southwestern Connecticut
  • Verizon North LLC – Operations in Pennsylvania inherited from GTE
  • Verizon Pennsylvania LLC
  • Verizon South, Inc. – Operations in Virginia inherited from GTE
  • Verizon Virginia LLC
  • Verizon Washington, D.C., Inc.

Enterprise

Verizon Enterprise Solutions, known as Verizon Business from 2006 to 2011, provides services for wholesale, corporate, and government clients.[95][96] Enterprise Solutions provides a cloud-based platform to deliver IT, security, mobility, and collaboration solutions to customers.[96] It supports service in 75 countries, and has a global IP network that reaches more than 150 countries, with 99 percent of Fortune 500 companies using Verizon Enterprise Solutions.[87]

In October 2013, Verizon announced Verizon Cloud, a platform as a service offering that allows for the fast deployment of virtual machines for customers, as well as control of the configuration of those virtual machines.[97]

Verizon Partner Program

On February 28, 2013, Verizon launched the Verizon Partner Program (VPP), which offers medium-sized preferred access to its businesses' cloud, mobility, communications, and networking solutions. There are four levels to VPP membership: Platinum, Gold, Silver, and Member.[98] Each offers a different level of benefits and requirements. VPP also offers three business models: Agent, Resale, and Sell With. Each represents a different relationship with Verizon. Some Partner Program companies include General Datatech, SOVA (a Platinum member in the program), and OEM Data Delivery.[99]

Marketing campaigns

Since its inception, Verizon Communications has run several marketing campaigns, including:

Can you hear me now?

The "Can you hear me now?" campaign, which was created for the newly formed Verizon Wireless, started running in 2001 and featured actor Paul Marcarelli in the role of "Test Man," a character based on a Verizon network tester who travels the country asking "Can you hear me now?"[100][101][102] The campaign, originally conceived by the agency Bozell in New York, ran from early 2001 to September 2010.[103][104] Data from the technology tracking firm The Yankee Group shows that, in the early years of the campaign, net customers grew 10% to 32.5 million in 2002 and 15% more to 37.5 million in 2003. In addition, customer turnover dropped to 1.8% in 2001, down from 2.5% in 2000.[102]

There's a map for that

The "There's a map for that" campaign was launched in late 2009. It was designed as a parody of AT&T's "There's an app for that" adverts. The ads depicted a side-by-side comparison of Verizon and AT&T network coverage maps.[105] AT&T filed a lawsuit in Atlanta federal court early in November 2009, claiming that the coverage maps being used in the ads were misleading.[106] The suit was dropped later that month in conjunction with Verizon dropping a similar suit against AT&T.[105]

That's not cool

In 2009, Verizon joined with the Ad Council, in partnership with the Family Violence Prevention Fund and the Office on Violence Against Women, to create the "That's not cool" campaign. This public service advertising campaign was designed to help teens recognize and prevent digital dating abuse. Verizon ran the ads on its Wireless' Mobile Web service, Verizon FiOS Internet, and Verizon FiOS TV.[107][108]

Powerful Answers

In January 2013, Verizon launched the "Powerful Answers" campaign designed by agency McGarryBowen.[109] The campaign centered around a contest in which $10 million in prizes was offered to individuals for finding solutions to "the world's biggest challenges" by making use of Verizon's cloud, broadband, and wireless networks.[110][111] Winners of the inaugural competition were announced by Verizon Chairman and CEO Lowell McAdam at the 2014 Consumer Electronics Show.[110] Israel-based TinyTap won the education category, Smart Vision Labs of Newport, Rhode Island won in the healthcare category, and Mosaic Inc. of Oakland, California won in the sustainability category.[110]

Inspire Her Mind

Verizon launched its "Inspire Her Mind" ad in June 2014, in partnership with MAKERS. The ad, created by the agency AKQA, sought to encourage girls' interest in science, technology, engineering and math.[112] It aimed to address findings from the National Science Foundation, whose research showed that 66 percent of fourth-grade girls said they like science and math, yet only 18 percent of college students in engineering and math are women.[113] The spot was directed by Pam Thomas of Community Films and voiced by Girls Who Code founder Reshma Saujani.[114]

Flipside Stories (#NeverSettle)

Verizon launched its Flipside Stories ad campaign in February 2015 featuring the #NeverSettle hashtag. The ads show dramatized "testimonials" of people with and without Verizon Wireless or Verizon FiOS services.[115][116][117]

Get Out of the Past, Get FiOS

Similar to the Flipside Stories ad campaign, Verizon's mid-2015 ad campaign features dramatized "testimonials" of people without FiOS. The ads end with a voiceover of someone saying "Get Out of the Past, Get FiOS".

Corporate responsibility

The Verizon Foundation is the philanthropic arm of Verizon Communications, donating about $70 million per year to nonprofit organizations, with a focus on education, domestic violence prevention, and energy management.[118] Verizon's educational initiatives have focused on STEM fields,[119] including: a national competition for students to develop mobile application concepts;[119] the Verizon Innovative Learning Schools program, providing professional development for teachers in underserved areas;[120] and providing students with wireless hardware and services as part of President Obama's ConnectED program.[121] The company also runs HopeLine, which has provided mobile phones to approximately 180,000 victims of domestic violence,[122][123] and a program that offers grants for victims of domestic violence to start or grow home-based businesses.[124] As part of an initiative to reduce the company's carbon intensity metrics by 50 percent by 2020, Verizon announced planned investment in solar panels and natural gas fuel cells at its facilities.[125] The increased capacity would make Verizon the leading solar power producer among U.S. communications companies.[126]

Sponsorships and venues

Verizon is the title sponsor of several large performance and sports venues as well as a sponsor of several major sporting organizations.

National Hockey League

In January 2007 Verizon secured exclusive marketing and promotional rights with the National Hockey League.[127] The deal was extended for another three years in 2012 and included new provisions for the league to provide exclusive content through Verizon's GameCenter app.[128]

IndyCar Series

In 2010 Verizon chose to opt out of a two-year-old NASCAR team sponsorship with Penske Racing in order to pursue an expanded presence with the IndyCar Series.[129] In March 2014 Verizon signed a multiyear deal making them the title sponsor of the IndyCar Series, now called the Verizon IndyCar Series.[130]

National Football League

In late 2010 Verizon Communications joined with Vodafone Group in a joint partnership to replace Sprint as the official wireless telecommunications partner of the National Football League.[131] The four-year deal was estimated at $720 million. In June 2013, Verizon announced a four-year extension with the NFL in a deal reportedly valued at $1 billion. The new agreement gives Verizon the right to stream every NFL regular-season and playoff game.[132]

Venues

Verizon is the title sponsor for a number of sporting and entertainment arenas including the Verizon Center in Washington, DC;[133] the Verizon Wireless Arena in Manchester, New Hampshire;[134] the Verizon Arena in North Little Rock, Arkansas;[135] and the Verizon Wireless Center in Mankato, Minnesota.[136] Verizon is also currently the title sponsor of five entertainment amphitheaters in locations throughout the United States, four being individually referred to as the "Verizon Wireless Amphitheatre": in Irvine, California; Maryland Heights, Missouri; Selma, Texas; and Alpharetta, Georgia. The fifth is the Verizon Theatre at Grand Prairie, Texas.

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