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In response to the criticism, Apple issued a statement, saying the company is "continuously improving" Maps and they "appreciate all of the customer feedback."<ref>{{cite web|title=Apple on Its iOS 6 Maps: Things Can Only Get Better|url=http://bits.blogs.nytimes.com/2012/09/20/apple-on-its-ios-6-maps-things-can-only-get-better/|work=The New York Times|author=Wingfield, Nick|date=September 20, 2012|accessdate=September 25, 2012}}</ref> On September 28, 2012, Apple CEO [[Tim Cook]] posted a letter on the Apple website apologizing for Maps and suggesting that iOS 6 users use third party map apps or websites while Apple works to improve Maps.<ref>{{cite web|title=A letter from Tim Cook on Maps|url=http://www.apple.com/letter-from-tim-cook-on-maps/|work=[[Apple Inc.]]|last|Cook|first=Tim|authorlink|Tim cook|date=September 28, 2012|accessdate=September 28, 2012}}</ref>
In response to the criticism, Apple issued a statement, saying the company is "continuously improving" Maps and they "appreciate all of the customer feedback."<ref>{{cite web|title=Apple on Its iOS 6 Maps: Things Can Only Get Better|url=http://bits.blogs.nytimes.com/2012/09/20/apple-on-its-ios-6-maps-things-can-only-get-better/|work=The New York Times|author=Wingfield, Nick|date=September 20, 2012|accessdate=September 25, 2012}}</ref> On September 28, 2012, Apple CEO [[Tim Cook]] posted a letter on the Apple website apologizing for Maps and suggesting that iOS 6 users use third party map apps or websites while Apple works to improve Maps.<ref>{{cite web|title=A letter from Tim Cook on Maps|url=http://www.apple.com/letter-from-tim-cook-on-maps/|work=[[Apple Inc.]]|last|Cook|first=Tim|authorlink|Tim cook|date=September 28, 2012|accessdate=September 28, 2012}}</ref>


In October 2012, [[Scott Forstall]], senior vice president of iOS software and the executive responsible for Maps, was removed from his position.<ref>{{cite web|last=Rodriguez|first=Salvador|title=Apple ousts Scott Forstall, executive in charge of Maps and Siri|url=http://discussions.latimes.com/20/lanews/la-fi-tn-apple-maps-siri-forstall-out-20121029/10|work=Los Angeles Times|publisher=|date=October 29, 2012|accessdate=October 29, 2012|quote=Apple's head of mobile software, Scott Forstall, is leaving the company following the release of Apple Maps and Siri, two major projects that were considered flops for the technology giant.}}</ref><ref name="applepr">{{cite web|url=http://www.apple.com/pr/library/2012/10/29Apple-Announces-Changes-to-Increase-Collaboration-Across-Hardware-Software-Services.html|title=Apple Announces Changes to Increase Collaboration Across Hardware, Software & Services|publisher=[[Apple Inc.]]|date=2012-10-29|accessdate=2012-10-29}}</ref> According to Adam Lashinsky of ''[[Fortune (magazine)|Fortune]]'', Forstall sealed his fate when he refused to sign the apology for Maps.<ref>{{cite web|last=Lashinsky|first=Adam|title=Inside Apple's major shakeup|url=http://tech.fortune.cnn.com/2012/10/29/inside-apples-major-shakeup/|work=[[Fortune (magazine)Fortune]]|date=October 29, 2012|accessdate=December 10, 2012}}</ref>
In October 2012, [[Scott Forstall]], senior vice president of iOS software and the executive responsible for Maps, was removed from his position.<ref>{{cite web|last=Rodriguez|first=Salvador|title=Apple ousts Scott Forstall, executive in charge of Maps and Siri|url=http://discussions.latimes.com/20/lanews/la-fi-tn-apple-maps-siri-forstall-out-20121029/10|work=Los Angeles Times|publisher=|date=October 29, 2012|accessdate=October 29, 2012|quote=Apple's head of mobile software, Scott Forstall, is leaving the company following the release of Apple Maps and Siri, two major projects that were considered flops for the technology giant.}}</ref><ref name="applepr">{{cite web|url=http://www.apple.com/pr/library/2012/10/29Apple-Announces-Changes-to-Increase-Collaboration-Across-Hardware-Software-Services.html|title=Apple Announces Changes to Increase Collaboration Across Hardware, Software & Services|publisher=[[Apple Inc.]]|date=2012-10-29|accessdate=2012-10-29}}</ref> According to Adam Lashinsky of ''[[Fortune (magazine)|Fortune]]'', Forstall sealed his fate when he refused to sign the apology for Maps.<ref>{{cite web|last=Lashinsky|first=Adam|title=Inside Apple's major shakeup|url=http://tech.fortune.cnn.com/2012/10/29/inside-apples-major-shakeup/|work=[[Fortune (magazine)|Fortune]]|date=October 29, 2012|accessdate=December 10, 2012}}</ref>


In December 2012, [[Victoria Police]] in [[Australia]] advised travelers against using the application to get directions to the remote town of [[Mildura]]. The app placed Mildura in the middle of [[Murray-Sunset National Park]], {{convert|70|km|mi}} from its correct location. Police noted that several motorists required rescuing after following incorrect directions off the highway into the park. They called this a "potentially life threatening issue," since the park has no water supply of its own and temperatures can get as high as {{convert|46|°C|°F}} in the summer.<ref>{{cite web|url=http://vicpolicenews.com.au/more-news/11081-police-concerned-with-apple-ios-6-mapping-system.html|title=Police concerned with Apple iOS 6 mapping system|work=Victoria Police|date=December 10, 2012|accessdate=December 10, 2012}}</ref> Apple corrected the problem before any actual deaths were registered.<ref>[http://www.wired.com/gadgetlab/2012/12/apple-maps-dangerous-down-under/ "Apple Fixes Maps Snafu Dubbed ‘Potentially Life-Threatening’ by Police."]</ref>
In December 2012, [[Victoria Police]] in [[Australia]] advised travelers against using the application to get directions to the remote town of [[Mildura]]. The app placed Mildura in the middle of [[Murray-Sunset National Park]], {{convert|70|km|mi}} from its correct location. Police noted that several motorists required rescuing after following incorrect directions off the highway into the park. They called this a "potentially life threatening issue," since the park has no water supply of its own and temperatures can get as high as {{convert|46|°C|°F}} in the summer.<ref>{{cite web|url=http://vicpolicenews.com.au/more-news/11081-police-concerned-with-apple-ios-6-mapping-system.html|title=Police concerned with Apple iOS 6 mapping system|work=Victoria Police|date=December 10, 2012|accessdate=December 10, 2012}}</ref> Apple corrected the problem before any actual deaths were registered.<ref>[http://www.wired.com/gadgetlab/2012/12/apple-maps-dangerous-down-under/ "Apple Fixes Maps Snafu Dubbed ‘Potentially Life-Threatening’ by Police."]</ref>

Revision as of 23:11, 10 December 2012

Maps
Developer(s)Apple Inc.
Initial releaseJune 29, 2007; 16 years ago (2007-06-29) (powered by Google Maps)
Stable release
iOS 6.0.1 / November 1, 2012; 11 years ago (2012-11-01) (powered by Apple)
Operating systemiOS
Available inEnglish
TypeWeb mapping
LicenseProprietary
Websitewww.apple.com/maps/ Edit this on Wikidata

Maps is a mapping service application developed by Apple Inc. for its iOS mobile operating system.

Background

The application was featured on the iPhone OS (now iOS) system since the release of the first-generation iPhone on June 29, 2007. It was powered by Google Maps.[1] A new version was announced by Scott Forstall at the Apple Worldwide Developers Conference (WWDC) 2012 keynote on June 11, 2012. It is no longer powered by Google Maps, and instead uses Apple's own mapping system with data provided by TomTom, a Dutch manufacturer of navigation systems,[2] and AutoNavi, a Chinese mapping company, for the China version.[3] This move signaled Apple's effort to compete with Google's Android operating system in mapping.

Criticism

File:Apple--maps-google-maps-comparison.png
Image comparing the version offered by iOS's Maps (left) and the offering of maps by Google Maps (right)

Upon the release of the new version on September 19, 2012,[4] many users and commentators were critical of the app for a variety of reasons.[5]

The app was criticized for its lack of certain features contained in Google Maps, including Street View and transit directions.[6] Users complained about the errors it contained.[7] This includes showing the wrong location of a Sydney, Australia Apple store,[8] marking an entire city as a hospital, misclassifying a nursery as an airport, and identifying the nearest gas station to be as far as 76 miles away from the user's location.[9] 3D views appearing in Maps are also completely distorted in some cases, with iconic constructions like the Brooklyn Bridge looking collapsed. Some parts of the globe have their satellite view completely covered by clouds.[9]

In response to the criticism, Apple issued a statement, saying the company is "continuously improving" Maps and they "appreciate all of the customer feedback."[10] On September 28, 2012, Apple CEO Tim Cook posted a letter on the Apple website apologizing for Maps and suggesting that iOS 6 users use third party map apps or websites while Apple works to improve Maps.[11]

In October 2012, Scott Forstall, senior vice president of iOS software and the executive responsible for Maps, was removed from his position.[12][13] According to Adam Lashinsky of Fortune, Forstall sealed his fate when he refused to sign the apology for Maps.[14]

In December 2012, Victoria Police in Australia advised travelers against using the application to get directions to the remote town of Mildura. The app placed Mildura in the middle of Murray-Sunset National Park, 70 kilometres (43 mi) from its correct location. Police noted that several motorists required rescuing after following incorrect directions off the highway into the park. They called this a "potentially life threatening issue," since the park has no water supply of its own and temperatures can get as high as 46 °C (115 °F) in the summer.[15] Apple corrected the problem before any actual deaths were registered.[16]

References

  1. ^ Pogue, David (June 27, 2007). "The iPhone Matches Most of Its Hype". The New York Times. Retrieved September 26, 2012.
  2. ^ Chen, Brian X. & Wingfield, Nick (September 11, 2012). "Apple Updates Laptops and Mobile Software". The New York Times. Retrieved September 23, 2012.{{cite web}}: CS1 maint: multiple names: authors list (link)
  3. ^ "Apple Built Special Version of Maps for China". China Real Time Report. Wall Street Journal. September 26, 2012. Retrieved November 16, 2012.
  4. ^ Donna Tam (12 September). "Apple's iOS 6 release date: Start your downloads on Sept. 19". CNET. Retrieved 19 September 2012. {{cite news}}: Check date values in: |date= (help)
  5. ^ Allsopp, Ashleigh (September 1, 2012). "Apple's iOS 6 Maps app fails to impress, users want Google Maps back". Macworld. Retrieved September 21, 2012.
  6. ^ Fottrell, Quentin (September 21, 2012). "In Apple-Google maps war, consumers lose". MarketWatch. Retrieved September 23, 2012.
  7. ^ "Apple's new map system riddled with errors". Emirates 24/7. Agence France-Presse. September 20, 2012. Retrieved September 21, 2012.
  8. ^ "Six maps get Apple store, Sydney location wrong". The Register. Retrieved September 23, 2012.
  9. ^ a b "17 People Apple Maps Has Already Horribly Misled". Gizmodo. Retrieved September 23, 2012.
  10. ^ Wingfield, Nick (September 20, 2012). "Apple on Its iOS 6 Maps: Things Can Only Get Better". The New York Times. Retrieved September 25, 2012.
  11. ^ "A letter from Tim Cook on Maps". Apple Inc. September 28, 2012. Retrieved September 28, 2012. {{cite web}}: |first= missing |last= (help); Text "Cook" ignored (help); Text "Tim cook" ignored (help); Text "authorlink" ignored (help); Text "last" ignored (help)
  12. ^ Rodriguez, Salvador (October 29, 2012). "Apple ousts Scott Forstall, executive in charge of Maps and Siri". Los Angeles Times. Retrieved October 29, 2012. Apple's head of mobile software, Scott Forstall, is leaving the company following the release of Apple Maps and Siri, two major projects that were considered flops for the technology giant.
  13. ^ "Apple Announces Changes to Increase Collaboration Across Hardware, Software & Services". Apple Inc. October 29, 2012. Retrieved October 29, 2012.
  14. ^ Lashinsky, Adam (October 29, 2012). "Inside Apple's major shakeup". Fortune. Retrieved December 10, 2012.
  15. ^ "Police concerned with Apple iOS 6 mapping system". Victoria Police. December 10, 2012. Retrieved December 10, 2012.
  16. ^ "Apple Fixes Maps Snafu Dubbed ‘Potentially Life-Threatening’ by Police."

External links

source: https://en.wikipedia.org/wiki/Special%3ADiff%2F527431333

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