 | |
| Company type | Limited Company |
|---|---|
| Industry | Utilities, call centers |
| Founded | 1996 |
| Headquarters | London, UK |
Key people | Andrew Jornod, CEO, Vertex North America (Utilities) |
| Products | Business Process Outsourcing, Customer Management Outsourcing |
Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.[1][2] Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.[4]
Vertex services include:
- Business process outsourcing
- Customer Management
- Finance & Accounting
- HR Outsourcing
- Software
- Offshoring
- Debt Management
- Telecom
References[edit]
- ^ Dey, Iain (17 September 2006). "Liberata joins £400m contest for Vertex". Retrieved 1 April 2012.
- ^ "Vertex Group Limited". Hoover's. Retrieved 1 April 2012.
- ^ "United Utilities - Our recent history".
- ^ "United Utilities announces the sale of Vertex to Oak Hill Capital, GenNx360 and Knox Lawrence International".