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Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee.

Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 103 days.

This noticeboard is primarily for
  1. Permissions verification and inquiries for text and files (hosted on the English Wikipedia) said to have been granted permission via OTRS.
  2. Requests for OTRS volunteer review of matters that have been described as OTRS comments or actions.
  3. Other inquiries to OTRS volunteers that do not involve, disclose or reference private material.
Do not post
  • Private information or links to private information (including but not limited to emails, phone numbers, physical addresses).
  • Fishing requests (asking for all details of a ticket or generally probing ticket information). You should make a specific request and clearly state the reason for your request.
  • Additional questions on a point, once an OTRS volunteer has indicated they cannot answer due to privacy issues. (Further inquiries and any complaints should be made via email.)
  • Requests for OTRS access (use meta:OTRS/volunteering instead).
  • Questions regarding media hosted on Wikimedia Commons (use Commons:OTRS/Noticeboard instead).
  • Media questions unrelated to OTRS (use Wikipedia:Media copyright questions instead).
Disputes


Useful OTRS email addresses
Removal of private or defamatory information Requests for oversight or oversight-en-wp@wikimedia.org
Submission of photos to be used in a Wikipedia article photosubmission@wikimedia.org
Follow the instructions here
Confirmation of copyright permission permissions-en@wikimedia.org
Follow the format given here
Reports of threatened harm to self or others emergency@wikimedia.org
Guidance: Wikipedia:Responding to threats of harm
Reports of child pornography legal-reports@wikimedia.org
See Wikimedia Legal Policies
Issues with an article about you or your organization info-en-q@wikimedia.org
Guidance: Wikipedia:Biographies of living persons/Help
Any other inquiries involving private information info-en@wikimedia.org
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Noticeboard archives

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i've already sent permission years ago...?[edit]

what's the deal here, i had the photographers send permission in 2014... why is this coming up now?

https://en.wikipedia.org/wiki/File:Mackintosh_Braun_Live,_Crystal_Ballroom,_Dec_2014.jpg https://en.wikipedia.org/wiki/File:Mackintosh_Braun_2010.jpeg — Preceding unsigned comment added by Trungpa6 (talk • contribs) 16:45, 15 March 2016 (UTC)

what do i need to do then? i had the photographers who took the photos send permission... that's all it says to do? — Preceding unsigned comment added by Trungpa6 (talk • contribs) 16:59, 15 March 2016 (UTC)

https://en.wikipedia.org/wiki/File:Mackintosh_Braun_2010.jpeg https://en.wikipedia.org/wiki/File:Mackintosh_Braun_Live,_Crystal_Ballroom,_Dec_2014.jpg --Trungpa6 (talk • contribs) 10:00, 15 March 2016 (UTC)

both photographers sent the template filled out with permission to the email you listed. should be good now, yes? — Preceding unsigned comment added by Trungpa6 (talk • contribs) 19:12, 15 March 2016 (UTC)

Did this get corrected?? both photographers sent in what you asked. — Preceding unsigned comment added by Trungpa6 (talk • contribs) 14:50, 16 March 2016 (UTC)

Can i get an update here please??? both photographers sent in approval in your approved template. thanks — Preceding unsigned comment added by Trungpa6 (talk • contribs) 16:17, 18 March 2016 (UTC)

@Trungpa6: We have received your emails, and they have not been answered yet. Please be patient, as the permissions queue is quite backlogged. ~ Matthewrbowker Drop me a note 16:24, 18 March 2016 (UTC)

I just wanted to make sure the images won't be deleted tomorrow as the warning listed originally. permission was sent last week for both photos. — Preceding unsigned comment added by Trungpa6 (talk • contribs) 23:20, 21 March 2016 (UTC)

Can someone respond letting me know these images will not be deleted after today? permissions were sent last week... — Preceding unsigned comment added by Trungpa6 (talk • contribs) 16:46, 22 March 2016 (UTC)

@Trungpa6: I found OTRS ticket # 2016031610016856 which gives permissions for File:Mackintosh Braun 2010.jpeg, I found no other new information. I have removed the deletion tag and marked permissions received for File:Mackintosh Braun 2010.jpeg. Mlpearc (open channel) 17:24, 22 March 2016 (UTC)

but you removed the other photo on our page that permission was sent in for?? what do i need to do, i did what was asked... — Preceding unsigned comment added by Trungpa6 (talk • contribs) 21:59, 23 March 2016 (UTC)

any idea when the other image that permission was sent for will be back up? you guys removed it even though permission as sent in before the deadline... — Preceding unsigned comment added by Trungpa6 (talk • contribs) 17:03, 29 March 2016 (UTC)

There is a permission on file as of March 17. I will request to have the file undeleted. -- Rrburke (talk) 10:58, 2 April 2016 (UTC)

Statement of permission has been re-sent[edit]

A statement of permission for the picture at https://en.wikipedia.org/wiki/File:Gullu_Yologlu_(Mammadli).jpg#Summary has been re-sent to permissions-en@wikimedia.org. Also the person in the photo has expressed that the photographer, who is the person under the username 89MsHm also permits to upload the photo. So it's me who took the photo. Both the photographer and the person in the photo allow the picture to be used for any purpose at Wikipedia or anywhere else. Thank you 89MsHm (talk) 00:09, 4 April 2016 (UTC)

Permissions are now in for the following images -please do not delete files[edit]

Please cancel Deletion pending for

File:Andrea Jarvis Hamilton.jpg 
File:Luminous Icescapes by Andrea Hamilton.jpeg
File:Wondrous Strange by Andrea Hamilton.jpeg

All on page Andrea Hamilton

The copyright holder has now sent the correct copyright permissions to permissions-en@wikimedia.org

ticket:2016040410011756 not yet sufficient... awaiting reply to inquiry. Storkk (talk) 10:46, 5 April 2016 (UTC)

Parables TV Logo Deletion/Permission resent[edit]

The permission form for the Parables TV logo has been resent to Wiki Commons. It was originally sent in November 2015. Please do not delete the image. https://en.wikipedia.org/wiki/Parables_TV#/media/File:Parables_logo_TM.jpg LG Brichetto (talk)

2 photos used in article "Lightwave Electronics Corporation"[edit]

I emailed y'all the copyright agreement from the copyright holder, for 2 pictures I uploaded quite a while back. Ticket is: Ticket#2016040610012797 Below are the names and the photos:

Lightwave Electronics_model_142_Laser_Optics_Fix.jpg

Lightwave_Electronics_laser_model_122,_complete,_with_covers.jpg

If the agreement I sent in is not enough, please let me know what would be adequate, by sending me an example of an agreement which is acceptable to you. Thanks! C=lambda*nu (talk) 13:40, 6 April 2016 (UTC)

for File:Diving the Concepcion.jpg — statement of permission to permissions was sent to -en@wikimedia.org.[edit]

Resolved

submitted a letter of authorization for File:Diving the Concepcion.jpg — was tagged with {{OTRS pending}}, I submitted a statement of permission to permissions-en@wikimedia.org. — Preceding unsigned comment added by Mikesec3434 (talk • contribs)

@Mikesec3434: Regarding OTRS ticket # 2016040610018577 (which was just received yesterday) There is not enough information for permissions, I have sent a request for that information to the email address connected to the ticket. Mlpearc (open channel) 16:44, 7 April 2016 (UTC)
Permissions received, file tagged. Mlpearc (open channel) 19:54, 7 April 2016 (UTC)
source: https://web.archive.org/web/20160329221014/https://en.wikipedia.org/wiki/Wikipedia:OTRS_noticeboard

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