Cannabaceae

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EN 15838 is a European standard describing the requirements for service provision for Customer Contact Centres.[1] It was approved by CEN (European Committee for Standardization) on October 5, 2009. The standard is implemented in several countries in Europe via their own national organizations.[2]

Standard[edit]

The standard includes areas such as:

  • Management strategy and policy
  • Processes
  • Requirements for Contact Centre agents
  • Requirements for Infrastructure
  • Customer satisfaction
  • Social responsibility
  • Mandatory KPIs
  • Recommended KPIs
  • Best practice guidelines for client organizations

Notes[edit]

  1. ^ European Committee for Standardization - details EN 15838 [1], accessed May 9th, 2011.
  2. ^ European Committee for Standardization - national implementation EN 15838 [2], accessed May 9th, 2011.

See also[edit]

External links[edit]

source: https://en.wikipedia.org/wiki/EN_15838

One thought on “Cannabaceae”

  1. Well, that’s interesting to know that Psilotum nudum are known as whisk ferns. Psilotum nudum is the commoner species of the two. While the P. flaccidum is a rare species and is found in the tropical islands. Both the species are usually epiphytic in habit and grow upon tree ferns. These species may also be terrestrial and grow in humus or in the crevices of the rocks.
    View the detailed Guide of Psilotum nudum: Detailed Study Of Psilotum Nudum (Whisk Fern), Classification, Anatomy, Reproduction

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